Clinic Operations Supervisor - Growth, Revenue & Workflow

FHLB Des Moines; Seattle (WA); On-site; USD 80,000 - 105,000; Full time

Job summary

Harborview Medical Center in Seattle is seeking an experienced clinic administrator to serve as the operational lead within Ground West Clinics, driving efficiency, financial performance, and service excellence in alignment with UW Medicine's mission and Pillar Goals. These clinics see patients of all ages daily with multidisciplinary teams collaborating across specialties.

The role oversees front-end revenue cycle operations, leads improvement projects, supervises clinic staff, and monitors

Qualifications

• Front office experience in a medical clinic setting.
• Revenue cycle and/or medical finance experience.
• Progressive supervisory experience with budgetary responsibility.
• Experience with Epic or similar electronic health record systems.
• Experience in a multi-specialty or academic medical center environment.

Responsibilities

• Oversee daily administrative and front-end revenue cycle operations including registration, insurance verification, prior authorizations, referral management, surgical scheduling, and charge capture
• Lead and manage clinic improvement projects focused on workflow efficiency, revenue integrity, and patient satisfaction
• Supervise, mentor, and develop clinic support staff including hiring, performance evaluations, scheduling, and corrective action
• Monitor and analyze key financial and operational performance metrics; develop and implement action plans to address variances
• Collaborate with the Health Service Managers, medical staff, nursing leadership, and UW Medicine departments including Revenue Integrity, and Compliance
• Drive Epic system updates, process improvements, and strategic initiatives supporting clinic growth

Skills

Front office

Revenue cycle

Supervisory experience

Epic proficiency

Academic medical center

Tools

Epic EHR

Job description

Harborview Medical Center in Seattle is seeking an experienced clinic administrator to serve as the operational lead within Ground West Clinics, driving efficiency, financial performance, and service excellence in alignment with UW Medicine's mission and Pillar Goals. These clinics see patients of all ages daily with multidisciplinary teams collaborating across specialties.

The role oversees front-end revenue cycle operations, leads improvement projects, supervises clinic staff, and monitors