Clinic Operations Manager: Patient Access

Access Health Louisiana; Hammond (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Access Health Louisiana (AHL) seeks an experienced Operations Manager to oversee the day-to-day administrative and operational functions at the Tangipahoa Community Health Center. The role ensures efficient clinic operations, appropriate staffing, patient access, scheduling, patient flow, and strong customer service while upholding AHL policies.

Collaboration with providers, clinical and behavioral health staff, front-desk personnel, and leadership is essential to deliver quality care and a

Qualifications

• Bachelor’s Degree preferred in public health, nursing, business administration, operations, or related field.
• Experience in healthcare management or medical certification/degree is a plus.
• Bilingual candidates are a plus.

Responsibilities

• Oversee day-to-day administrative and operational functions at the health center.
• Ensure efficient clinic operations, staffing, patient access, and scheduling.
• Coordinate services with Early Head Start and Head Start locations.
• Maintain patient confidentiality and deliver high-quality customer service.
• Implement and enforce established operational standards across sites.

Skills

Computer skills

Interpersonal skills

Calm under pressure

Patient confidentiality

Problem solving

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Electronic Health Records (EHR)

Job description

Access Health Louisiana (AHL) seeks an experienced Operations Manager to oversee the day-to-day administrative and operational functions at the Tangipahoa Community Health Center. The role ensures efficient clinic operations, appropriate staffing, patient access, scheduling, patient flow, and strong customer service while upholding AHL policies.

Collaboration with providers, clinical and behavioral health staff, front-desk personnel, and leadership is essential to deliver quality care and a