Clinic Operations Manager - Multi-Specialty Center

Whole Family Health Center Inc; Town of Florida (NY); On-site; USD 90,000 - 95,000; Full time

Job summary

Whole Family Health Center seeks a Clinical Office Manager in Fort Pierce, FL to oversee daily clinic operations, drive compliance and patient experience, and supervise clinical staff. The role requires 5 years in a clinical office (2 in FQHC), strong leadership and EMR/Microsoft Office proficiency, plus flexibility to travel between WFHC sites.

We value bilingual abilities (Spanish/Creole), a relevant degree, and active immunizations.

Qualifications

• Associate degree (ADN) or BSN preferred.
• Minimum 5 years in a clinical office or 2 years in an FQHC.
• Proficient in Microsoft Office and EMR systems; medical terminology knowledge.
• Excellent communication, leadership, and problem-solving skills.
• Bilingual in Spanish or Creole a plus.
• Level 2 background clearance and required immunizations (MMR, Hep B, Varicella, Tdap, PPD).
• BLS Required.

Responsibilities

• Manage day-to-day clinic operations, staffing, and workflow coordination.
• Supervise, train, and evaluate clinical and administrative staff.
• Ensure compliance with WFHC policies, safety protocols and FQHC regulations.
• Support patient access by resolving scheduling and provider availability issues.
• Oversee supply inventory, purchasing, and budget management.
• Maintain medical equipment calibration and staff training compliance.
• Promote quality initiatives, including UDS and HEDIS measures.
• Foster collaboration and cross-training among team members.
• Travel between WFHC sites as needed.

Skills

Leadership

Communication

Problem-solving

Bilingual (Spanish/Creole)

Education

Associate degree (ADN) or Bachelor's degree (BSN)

Tools

Microsoft Office

EMR systems

Job description

Whole Family Health Center seeks a Clinical Office Manager in Fort Pierce, FL to oversee daily clinic operations, drive compliance and patient experience, and supervise clinical staff. The role requires 5 years in a clinical office (2 in FQHC), strong leadership and EMR/Microsoft Office proficiency, plus flexibility to travel between WFHC sites.

We value bilingual abilities (Spanish/Creole), a relevant degree, and active immunizations.