Clinic Operations Manager 1

Baylor Scott & White Health; Horseshoe Bay (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Clinic Operations Manager I to oversee day-to-day operations in physician offices and clinics. You will lead staff, coordinate schedules, and ensure high-quality, patient-centered care while complying with policies.

This role requires strong leadership, communication, and problem-solving skills, with travel as needed to cover multiple sites. We offer competitive benefits and growth opportunities.

Qualifications

• Associate's degree or equivalent experience required.
• 3 years of experience in healthcare operations or related field.

Responsibilities

• Manages daily activities in a physician office or clinic to ensure efficient operations.
• Coordinates staffing, coverage and procedures to meet facility needs promptly.
• Develops and implements policies aligned to organizational targets.
• Interviews, trains, supervises, evaluates, counsels, and terminates assigned staff.
• Approves in-service education programs for team members.
• Submits invoices, monitors cash flow, and coordinates accounts receivable.
• Communicates with departments to coordinate services and improve patient care.
• Provides information to physicians and referral agencies about programs.
• Investigates and resolves patient complaints.

Skills

Leadership

Communication

Problem-solving

Time management

Education

Associate's degree

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Essential Functions Of The Role

• Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
• Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
• Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
• Approves and contributes to in-service education programs for assigned team members.
• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
• Provides information to physicians, community groups, and referral agencies about programs provided by practices.
• Investigates, resolves and documents resolution of patient complaints.

Key Success Factors

• Demonstrated leadership, communication and problem-solving skills.
• Demonstrated effectiveness in team development strategies.
• Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
• Able to travel as required.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience