Clinic Operations Leader - Longevity & Wellness

Socket.dev; Tacoma (WA); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Employer-paid health/dental/vision

401k with 4% matching

15 PTO days + 10 holidays & 1 floating

Life and AD&D

Job summary

Longevity Medical Clinic in Tacoma, WA is seeking a Clinic Manager to oversee daily operations, lead a dedicated team, and ensure a superior patient experience from check-in to discharge. You will implement clinic protocols, manage scheduling and performance reviews, and coordinate IT and billing tasks to keep workflows accurate and efficient.

Join a small, supportive team focused on longevity and wellness.

Qualifications

• 2+ years leadership in medical/wellness environment preferred.
• Excellent communication, organization, and time-management skills.
• Proficiency in Microsoft Office; comfortable with billing or inventory software.
• Proactive, solution-oriented mindset and love for helping teams thrive.
• High school diploma required; AA degree preferred.

Responsibilities

• Lead daily clinic operations and support staff with confidence and positivity.
• Hire, train, and mentor team members to ensure growth, engagement, and accountability.
• Develop and implement clinic protocols for services and programs.
• Manage employee scheduling, performance reviews, and timekeeping.
• Oversee patient membership management, lab reviews, and workflow accuracy.
• Provide top-tier customer service and resolve patient issues promptly.
• Audit staff tasks and monthly lab billing for accuracy and compliance.
• Coordinate IT troubleshooting and vendor relations.
• Manage accounts receivable, clinic refunds, and new account setups in Xero.
• Order medical supplies, specialty medications, and ensure operational readiness.
• Support business goals through strategy and team collaboration to meet monthly targets.

Skills

Leadership experience

Communication

Time management

MS Office

Billing software

Inventory software

Proactive mindset

Education

High school diploma

Associate degree (AA) preferred

Tools

Xero

Job description

Longevity Medical Clinic in Tacoma, WA is seeking a Clinic Manager to oversee daily operations, lead a dedicated team, and ensure a superior patient experience from check-in to discharge. You will implement clinic protocols, manage scheduling and performance reviews, and coordinate IT and billing tasks to keep workflows accurate and efficient.

Join a small, supportive team focused on longevity and wellness.