Clinic Operations Leader

Concentra, Inc; Shakopee (MN); On-site; USD 73,000 - 97,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer-M

Medical, Vision, Prescription, Telehe

Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Employee Discounts

Job summary

Concentra, Inc. is seeking a Center Operations Director to lead the center’s daily operations, staff, and patient care delivery. You will coordinate clinician support, patient flow, and supervision to ensure exceptional service and efficient operations.

The role emphasizes improving clinical outcomes, managing metrics, and maintaining regulatory compliance while fostering a collaborative, high‑performing team environment.

Qualifications

• Bachelor's degree preferred
• 3+ years of work leadership or operations management experience
• Healthcare experience or customer service background preferred

Responsibilities

• Oversee daily center operations and staff scheduling
• Drive patient flow and improve turnaround times
• Collaborate with clinicians to ensure high-quality patient care
• Monitor metrics like NPER, TAT, and net revenue
• Ensure compliance with state regulations and safety standards

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Communication Skills

Education

Bachelor's degree preferred

Some college coursework or related experience

Tools

Word

Excel

Job description

Concentra, Inc. is seeking a Center Operations Director to lead the center’s daily operations, staff, and patient care delivery. You will coordinate clinician support, patient flow, and supervision to ensure exceptional service and efficient operations.

The role emphasizes improving clinical outcomes, managing metrics, and maintaining regulatory compliance while fostering a collaborative, high‑performing team environment.