Clinic Operations Lead — Patient Care & Compliance

Medi-Weightloss®; Enfield (CT); On-site; USD 59,000 - 72,000; Full time

Job summary

Medi-Weightloss of Enfield, CT is seeking a seasoned Medical Operations Manager to lead the clinic's day-to-day operations, drive administrative and clinical staff performance, and ensure compliant, high-quality patient care. The role centers on team leadership, office operations, billing, reporting, and staff development on a dynamic weight-management program.

The position emphasizes patient engagement and operational excellence, with a salary of $65,000 and monthly bonus potential.

Qualifications

• Bachelor's degree in healthcare management, business administration, or related field (preferred).
• Experience in medical office management.
• Strong leadership and team management skills.
• Knowledge of healthcare regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Proficiency in office software and EMR systems.
• Outstanding organizational and problem-solving abilities.
• Patient-centric focus and commitment to care.

Responsibilities

• Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.
• Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.
• Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.
• Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.
• Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.
• Inventory Control: Monitor and manage clinic supplies and equipment efficiently.
• Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.
• Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.
• Staff Training: Provide training and support to enhance the skills and knowledge of your team.
• Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.
• Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.

Skills

Team leadership

Regulatory compliance

Operations management

Communication

Billing & finance

Education

Bachelor's degree in healthcare management

Tools

EMR systems

Office software

Job description

Medi-Weightloss of Enfield, CT is seeking a seasoned Medical Operations Manager to lead the clinic's day-to-day operations, drive administrative and clinical staff performance, and ensure compliant, high-quality patient care. The role centers on team leadership, office operations, billing, reporting, and staff development on a dynamic weight-management program.

The position emphasizes patient engagement and operational excellence, with a salary of $65,000 and monthly bonus potential.