Clinic Operations Lead — Medical Office

Hendricks Regional Health; Danville (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Hendricks Regional Health in Danville, IN seeks an experienced administrator to organize and supervise front-office and clinical support staff. You will coordinate physician practice secretary and Medical Assistant activities, ensure smooth patient flow, and maintain billing and scheduling accuracy within the EMR system.

You will oversee secretaries and assistants, manage communications between departments, and uphold high standards of patient service and office efficiency in a fast-paced

Qualifications

• Associates degree or equivalent required; bachelor’s pursued may be considered.
• Medical Assistant program or accredited Nursing/LPN program required or to be completed within 3 years of hire.

Responsibilities

• Manage daily operations of practice secretaries and receptionists or Medical Assistants at all locations.
• Coordinate staffing, schedules, and training with the Practice Coordinator.
• Maintain department records for monthly reports, policies and procedures.
• Provide feedback to ensure efficient front-office functions and high patient satisfaction.

Skills

Typing

Front office

Phone handling

Customer service

EMR proficiency

Education

Associate degree or equivalent

Medical Assistant Program or Nursing Program (LPN) completion

Tools

EMR system

Job description

Hendricks Regional Health in Danville, IN seeks an experienced administrator to organize and supervise front-office and clinical support staff. You will coordinate physician practice secretary and Medical Assistant activities, ensure smooth patient flow, and maintain billing and scheduling accuracy within the EMR system.

You will oversee secretaries and assistants, manage communications between departments, and uphold high standards of patient service and office efficiency in a fast-paced