Clinic Operations Lead - Empower Care & Teams

Valley Behavioral Health; Salt Lake City (UT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Performance bonuses

On-Demand Pay

PTO 15 days

Holidays 10

Health insurance

401(k) match

Job summary

Valley Behavioral Health Incorporated is seeking a Clinic Team Lead for Valley Access in Salt Lake City. You’ll guide and develop the administrative team, streamline workflows, and ensure smooth daily operations to create a welcoming first contact for clients.

The role supervises administrative staff, conducts training, schedules, and reports on performance. A high school diploma and 6 months of admin/clinic experience are required; certification post-hire are preferred.

Qualifications

• Six months of administrative or clinic experience.
• CPR Certification (Post-hire).
• Valley de-escalation certification (Post-hire).
• One year of supervisory experience (preferred).

Responsibilities

• Supervises the daily activities and operational performance of a clinic team of administrative employees.
• Ensures ongoing and transparent communication by holding supervision meetings and using approved resources.
• Promotes high performance and morale.
• Provides orientation, training, and mentoring to new employees.
• Ensures completion of clinical and operational goals within timelines.
• Coordinates and trains staff on service delivery model.
• Ensures policy compliance and addresses performance issues.
• Improves performance through training and resources.
• Analyzes data, monitors variances, identifies trends, and reports to management.
• Prepares and analyzes reports as required.
• Manages timecards and payroll responsibilities.
• Ensures regulatory compliance with grants, licensing, audits, and Medicaid.
• Coordinates with leadership for shift coverage and on-call duties.

Skills

Administrative experience

Supervisory experience

Education

High school diploma or equivalent

Job description

Valley Behavioral Health Incorporated is seeking a Clinic Team Lead for Valley Access in Salt Lake City. You’ll guide and develop the administrative team, streamline workflows, and ensure smooth daily operations to create a welcoming first contact for clients.

The role supervises administrative staff, conducts training, schedules, and reports on performance. A high school diploma and 6 months of admin/clinic experience are required; certification post-hire are preferred.