Clinic Operations Lead

trinityhealth; Waitsfield (VT); On-site; USD 45,000 - 60,000; Full time

Job summary

Trinity Health seeks a Clinic Clerical Lead to oversee day-to-day operations in the clinic, coordinate staff, and support scheduling, patient registrations, and medical records to ensure smooth patient flow.

This role also handles billing coordination, credentialing and insurance verification, onboarding and training, and serves as a resource in the absence of the manager, while upholding Trinity Health's mission and patient-centered care standards.

Qualifications

• Must be comfortable operating in a collaborative, shared leadership environment.
• Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieu of Associate's degree.
• Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.
• Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management
• Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.
• Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies.

Education

Associate's degree in related field

Job description

Trinity Health seeks a Clinic Clerical Lead to oversee day-to-day operations in the clinic, coordinate staff, and support scheduling, patient registrations, and medical records to ensure smooth patient flow.

This role also handles billing coordination, credentialing and insurance verification, onboarding and training, and serves as a resource in the absence of the manager, while upholding Trinity Health's mission and patient-centered care standards.