Clinic Operations Lead

Cabarrus-Rowan-Community-Health-Center; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Cabarrus-Rowan Community Health Center is seeking a Site Coordinator to organize and direct front office clinic operations at an assigned site. You will support mission, quality and patient-centered care, and lead the PR and interpreter teams to ensure accurate data entry and efficient patient flow.

You will collaborate with the Behavioral Health and Dental coordinators, work closely with the Operations Manager, and supervise staff while promoting excellent customer service and compliant fiscal

Qualifications

• Bachelor’s degree (B.A.) from four-year college or university; or 1–2 years’ related experience and/or training; or equivalent combination.
• Community Health Center background; 2–3 years medical office experience.
• Knowledge of medical terminology; familiarity with basic computer operations; strong English communication.
• Current State Driver’s License; knowledge of Medicare/NC Medicaid/Sliding Fee payments.

Responsibilities

• Plan, organize, evaluate and direct activities of the Patient Representative and interpreter staff.
• Plan, orient and assign work to PR and interpreter staff to support goals and objectives.
• Maintain office services; manage correspondence; approve supplies; monitor clerical functions.
• Ensure smooth and timely flow of patients through scheduled clinics.
• Be the operational point person onsite for facility management issues.
• Ensure PR staff comply with organizational policies and procedures.
• Ensure front office fiscal procedures are implemented accurately.
• Assist in outreach and marketing efforts to extend organization reach.

Skills

Verbal communication

Written communication

Medical terminology

Computer basics

Driver's license

Education

Bachelor’s degree

Job description

Cabarrus-Rowan Community Health Center is seeking a Site Coordinator to organize and direct front office clinic operations at an assigned site. You will support mission, quality and patient-centered care, and lead the PR and interpreter teams to ensure accurate data entry and efficient patient flow.

You will collaborate with the Behavioral Health and Dental coordinators, work closely with the Operations Manager, and supervise staff while promoting excellent customer service and compliant fiscal