Clinic Operations Director — Substance Abuse Treatment

Middlesex Recovery, P.C.; Salem (NH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous paid time off

Growth and development opportunities

Meaningful impact in opioid treatment

Job summary

Middlesex Recovery, a progressive substance abuse treatment organization, seeks an accountable, process-oriented Treatment Center Director to lead our clinics in New Hampshire. You will oversee operations, ensure budgeted performance, hire and train staff, and maintain regulatory compliance across multiple bodies to support recovery efforts.

As a dynamic leader, you will drive census growth, develop KPIs, and foster a positive culture while coordinating with executives to align with company

Qualifications

• Multiple years of experience as an administrator of a clinical program.
• Understanding of clinic operations, with significant time working in the field of substance abuse.
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel.
• Strategic thinker with ability to propose solutions, execute and monitor.
• Self-starter, autonomous and capable of generating ideas benefiting the company.
• Customer service oriented, energetic and proactive.
• Excellent interpersonal and communication skills.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Responsible for the operation & performance of the clinic
• Manages clinic operations to budgeted/planned results
• Participates in the interviewing, hiring, training of clinic staff
• Evaluates, manages, counsels and terminates subordinate personnel
• Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
• Works closely with staff via regular supervision to ensure the completion of performance goals
• Communicates with and ensures compliance with regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various filings, licensure, permits, approvals, etc.
• Identifies cost-saving opportunities, operational efficiencies, etc. and implements
• Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
• Becomes familiar with OBOT federal & state laws, regulations, etc. and the application of such
• Maintains policy & procedure manuals and clinic operations manuals and procedures
• Maintains confidentiality of patients, employees and company
• Establishes and maintaining a positive culture
• Identifies internal barriers for patient success and initiates changes
• Creates and maintains referral opportunities to expand access to treatment
• Participates in community relations, education and development activities to drive census
• Identifies and implements steps to increase and retain census
• Works with clinic team to prepare for census increases
• Engages in local government and advisory meetings to stay connected
• Leads efforts to hire/train personnel with cultural diversity to meet future needs
• Participates in Company Performance Improvement Process
• Familiar with Board of Health, OSHA standards and application of such
• Assists with marketing programs & literature development
• Other duties as assigned

Skills

Clinical program admin

Leadership

Communication

Customer service

Strategic thinking

Autonomy

Team supervision

Interpersonal skills

Education

Bachelor's degree in business administration or related field

Job description

Middlesex Recovery, a progressive substance abuse treatment organization, seeks an accountable, process-oriented Treatment Center Director to lead our clinics in New Hampshire. You will oversee operations, ensure budgeted performance, hire and train staff, and maintain regulatory compliance across multiple bodies to support recovery efforts.

As a dynamic leader, you will drive census growth, develop KPIs, and foster a positive culture while coordinating with executives to align with company