Treatment Center Director/Manager

BayMark Health Services; Salem (NH); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

401(k)

PTO

Job summary

Middlesex Recovery is seeking an accountable, process-oriented Treatment Center Director to lead our outpatient clinic. You will supervise physicians, counselors, and staff, ensure daily operations run smoothly, and drive performance while maintaining regulatory compliance.

The role requires strategic thinking, strong leadership, and a focus on census growth and quality patient care in a fast-paced environment. Collaboration with local regulators and provider networks is essential.

Qualifications

• Experience as an administrator of a clinical program is required.
• Bachelor’s degree in business administration or related field from an accredited college or university.
• Understanding of clinic operations and a background in substance abuse is preferred.
• Strong leadership, organizational and communication skills are essential.

Responsibilities

• Oversee operation and performance of the clinic.
• Manage clinic operations to budgeted results.
• Participate in interviewing, hiring, and training of staff.
• Evaluate and manage personnel performance.
• Provide direction and communicate corporate goals to staff.
• Ensure compliance with regulatory bodies and prepare required filings.
• Identify efficiencies and cost-saving opportunities.
• Develop and monitor KPIs for clinic performance.
• Support referral development and census growth.
• Maintain confidentiality and foster a positive culture.
• Lead diversity initiatives and staff training as needed.
• Participate in company-wide performance improvement processes.

Skills

Leadership

Operations management

Regulatory compliance

Communication

Team management

Education

Bachelor's degree in business administration or related

Tools

ERP systems

Budgeting software

Job description

Description

Full Time - Treatment Center Director

Middlesex Recovery is looking for an accountable, process oriented and efficient leader of operations for our clinics. A great Treatment Center Director leads a diverse team of physicia ns, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Responsibilities:

• Responsible for the operation & performance of the clinic
• Manages clinic operations to budgeted/planned results
• Participates in the interviewing, hiring, training of clinic staff
• Evaluates, manages, counsels and terminates subordinate personnel
• Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
• Works closely with staff via regular supervision to ensure the completion of performance goals
• Communicates with and ensures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
• Identifies cost-saving opportunities, operational efficiencies, etc. and implements
• Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
• Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
• Becomes familiar with O B O T federal & state laws, regulations, etc. and the application of such
• Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
• Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
• Maintains patient, employee and company confidentiality
• Responsible for establishing and maintaining a positive culture
• Identifies internal barriers for patient success and initiates changes
• Responsible for creating and maintaining referral opportunities to expand access to treatment
• Participates in community relations, education and development activities to drive and maintain census
• Identifies and implements tactical steps to increase and retain census
• Works with clinic team to ensure operations are prepared to handle increased census
• Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
• Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
• Participation in the overall Company Performance Improvement Process
• Familiar with standards required by Board of Health, OSHA, etc. and the application of such
• Assists as requested with marketing programs & literature development
• Other duties as assigned

Qualifications:

• Multiple years of experience as an administrator of a clinical program
• Bachelor's degree in business administration or related from an accredited college or university
• Understanding of clinic operations, with significant amount of time working in the field of substance abuse
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
• Strategic thinker to be able to recommend alternative solutions, execute and monitor
• Self-starter, able to work autonomously and generate ideas and benefits for the Company
• Customer service focused, eager and energetic
• Excellent interpersonal and communication skills
• Satisfactory drug screen and criminal background check.

Benefits:

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

Middlesex Recovery, a progressive substance abuse treatment organization, committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Middlesex Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.