Clinic Operations Director — Mission-Driven Leader

The Neighborhood Christian Clinic; Phoenix (AZ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Complete benefits package

Generous PTO

Staff devotional/prayer time

Job summary

Neighborhood Christian Clinic in Phoenix seeks a Clinic Operations Director to lead day-to-day operational excellence. You will oversee credentialing, licensing, HR, IT systems, the medication room, and general clinic operations to support high-quality patient care.

The role requires 5+ years in healthcare operations, strong regulatory knowledge, and the ability to work collaboratively across departments. A commitment to the clinic's Christian mission and staff devotional time is expected.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field.
• Minimum of 5 years of experience in healthcare operations management, preferably in a clinic or community health setting.
• Working knowledge of healthcare regulations, provider credentialing standards, and medication management compliance requirements.
• Experience overseeing HR functions and information technology systems in a healthcare environment.
• Strong leadership, organizational, and problem-solving skills with ability to manage multiple priorities.
• Proficiency with Microsoft Office and standard business software.
• Active, growing personal relationship with Jesus Christ and willingness to participate in staff devotional/prayer time.

Responsibilities

• Oversee daily clinic operations to ensure smooth patient flow and efficient use of resources.
• Develop, implement, and maintain operational policies and procedures.
• Manage facilities, equipment, and vendor/service contracts.
• Monitor operational budgets and expenses in coordination with finance.
• Serve on the leadership team and contribute to strategic and organizational planning.
• Oversee provider credentialing, licensing, and malpractice coverage.
• Maintain HIPAA, OSHA, and CLIA compliance and regulatory documentation.
• Direct HR functions including recruitment, onboarding, and benefits administration.
• Oversee IT systems, EHR/EMR platforms, data security, and vendor management.
• Oversee medication room operations, inventory management, and regulatory compliance.

Skills

Leadership

Operations management

Regulatory compliance

HR management

IT systems

Communication

Problem-solving

Collaboration

Christian values

Education

Bachelor's degree in healthcare administration or related field

Master's degree preferred

Tools

EHR/EMR systems

Job description

Neighborhood Christian Clinic in Phoenix seeks a Clinic Operations Director to lead day-to-day operational excellence. You will oversee credentialing, licensing, HR, IT systems, the medication room, and general clinic operations to support high-quality patient care.

The role requires 5+ years in healthcare operations, strong regulatory knowledge, and the ability to work collaboratively across departments. A commitment to the clinic's Christian mission and staff devotional time is expected.