Clinic Operations Coordinator

LSU Health Sciences Center New Orleans; New Orleans (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

LSU Health Sciences Center New Orleans invites applications for the Clinic Operations Coordinator position in the Department of Communication Disorders. The role provides comprehensive administrative and operational support for the on-campus clinic, ensuring smooth front office functions and coordination among patients, clinicians, faculty, students and staff.

The coordinator will oversee patient intake, front desk workflow, billing and payments, and maintenance of medical records, under the

Qualifications

• Bachelor's degree required.
• 1 year of experience in administrative or front office operations or practice management.
• Substitution: HS diploma/GED or Associate's + 5 years administrative experience may substitute for a Bachelor's degree.

Responsibilities

• Oversee patient intake and front desk workflow.
• Manage patient billing and payment collection.
• Maintain patient medical records.
• Support day-to-day clinic operations.

Skills

Administrative support

Front desk operations

Billing & payments

Medical records

Communication skills

Education

Bachelor's degree

Job description

Closing Date

February 1st, 2027

Title

Clinic Operations Coordinator

Employee Type

Unclassified Staff

Department

LSUNO Communication Disorders

Campus Location

COMMUNICATION DISORDERS

Job Summary/Basic Functions

The Clinic Operations Coordinator for the Department of Communication Disorders provides comprehensive administrative and operational support for the daily clinic functions within the on-campus clinic. This position ensures that all front office operations run efficiently and effectively between patients, clinicians, faculty, students, and staff. Primary responsibilities include overseeing patient intake and front desk workflow, managing patient billing and payment collection, maintaining patient medical records, and the overall day to day clinic operations.
The Clinic Operations Coordinator works under the direct supervision of the Clinical Director of both the Speech-Language Pathology and Hearing and Balance Clinics, and collaborates closely with the Department Head, faculty, and clinic personnel. The role requires consistent communication with LSU Health Sciences Center schools and departments, referring clinicians, outside healthcare facilities, schools, insurance companies, patients, and caregivers. This role will involve some cross training with the department coordinator.
The ideal candidate demonstrates flexibility, the ability to multitask, strong problem-solving skills, and confidence in making independent decisions. The incumbent must communicate effectively both orally and in writing with diverse populations. The position requires working knowledge of and compliance with state, federal, university, and school policies, rules, and regulations.

Minimum Qualifications

Required Education: Bachelor's

Other Education if applicable: Business, Healthcare, Practice Management, Related field

Number of years required to perform the job: 1

Type of experience required to perform the job: Administrative or front office operations or practice management
Clinical office experience and/or customer service

Substitution: A High School Diploma or GED, or an Associate's degree , plus 5 years of administrative experience will substitute for a Bachelor's degree .

Additional Information About Our School/Department

Established in 1970, by the Board of Supervisors, the School of Allied Health Professions comprises both undergraduate and graduate programs. Baccalaureate degrees (Bachelor of Science) are offered in Cardiopulmonary Science and Medical Laboratory Science. The Department of Communication Disorders offers a Master of Communication Disorders degree in Speech and Language Pathology and a Doctor of Audiology (AuD) in hearing. The Department of Occupational Therapy offers the Master of Occupational Therapy Degree, the Department of Physical Therapy offers a Doctor of Physical Therapy degree, and the Department of Counseling offers the Master of Health Sciences degree. The SAHP also includes the Human Development Center, which provides programs to increase the capacity of healthcare providers for individuals with developmental and acquired disabilities. The SAHP provides multidisciplinary outpatient services to achieve diversity of patient objectives that include diagnostic, therapeutic, and restorative services to enable patients to achieve as much functional, social, and occupational independence as is reasonably possible. The School of Allied Health Professions is committed to providing quality education, leadership, research, and public service through direct patient care and community outreach by clinical healthcare professionals.

Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave; 14 paid holidays per year; and an employee health primary care clinic. See following link for more details on our benefits offerings: LSUHSC, New Orleans - Benefits

Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits