Clinic Office Assistant - Primary Care - Richland

Community Health Systems; Flowood (MS); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401(k) Match

Career Development

Licensure Reimbursement

Student Loan Support

Recognition Programs

Pet Insurance

Job summary

Community Health Systems in Flowood, MS is seeking a Clinic Office Assistant to provide administrative support, including patient check-in/out, scheduling, and billing tasks. You will ensure accurate records, respond to inquiries, and support healthcare providers to deliver a positive patient experience.

The role requires 0-2 years in a medical setting, EMR proficiency, and strong organizational skills. This on-site position offers a stable environment with comprehensive benefits and

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting preferred.
• Proficiency in EMR systems and office software.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service oriented with a professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information.
• Schedules patient appointments and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service payments, issues invoices, and processes financial transactions.
• Maintains and updates patient records and addresses gaps in care.
• Answers phone calls and routes messages regarding clinic policies and services.
• Enters charges and codes invoices for billing with accuracy.
• Monitors office and clinic supply inventory and places orders as needed.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff, including triage and patient referrals coordination.
• Keeps a clean, organized work environment following infection control policies.
• Maintains regular attendance and complies with policies.

Skills

EMR proficiency

Organizational skills

Verbal and written communication

Multitasking

Customer service

Medical terminology scheduling billing

Education

CMAA preferred

Job description

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work

• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage

• Work Hard. Recharge Often. – Generous PTO and extended illness benefits

• Invest in Your Future – 401(k) with company match

• Grow With Us – Career development, learning opportunities, and advancement pathways

• We Invest in Your Success – Licensure and certification reimbursement

• Student Loan Support – Assistance available for eligible roles

• Your Wins Deserve Recognition – Employee rewards and recognition programs

• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact!

No weekends, No holidays, No Call

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.

• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.

• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.

• Maintains and updates patient records, ensures quality control, and addresses gaps in care.

• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.

• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.

• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.

• Assists in handling physician call schedules, provider reimbursements, and license renewals.

• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.

• Ensures a clean and organized work environment, following infection control and safety protocols.

• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills and Abilities

• Proficiency in electronic medical records (EMR) systems and office software.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to multitask and work in a fast-paced healthcare environment.

• Customer service-oriented with a professional and courteous demeanor.

• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.