Clinic Office Assistant - Colon & Rectal Specialists

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO and extended illness benefits

401(k) with company match

Licensure and certification reimburse-

Job summary

Grandview Medical Center - Birmingham, AL is seeking a Clinic Office Assistant to provide administrative and clerical support in our clinic. You will handle patient check-in/check-out, scheduling, inquiries, and billing tasks to ensure smooth operations and a positive patient experience.

The ideal candidate has 0-2 years in a medical office, is proficient with EMR systems, and possesses strong organizational and communication skills to support healthcare providers and maintain accurate records.

Qualifications

• 0-2 years of experience in medical office or healthcare administrative setting.
• Proficiency with EMR systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced healthcare environment.
• Knowledge of scheduling, billing, and insurance verification preferred.

Responsibilities

• Greet patients during check-in and check-out with accurate information.
• Schedule appointments and coordinate tests, procedures, and surgeries.
• Collect payments and process invoices per clinic policy.
• Maintain and update patient records and ensure data quality.
• Answer calls and route messages regarding policies and services.
• Enter charges and codes for billing accurately.
• Monitor supplies and place orders to keep stock.
• Assist in scheduling physician calls and reimbursements.
• Support clinical staff with triage and patient referrals.
• Ensure a clean, organized workspace with infection control.
• Maintain regular attendance and comply with policies.

Skills

EMR systems

Organizational skills

Communication skills

Multitasking

Customer service

Medical terminology

Scheduling

Billing

Insurance verification

Job description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work

Benefits You Can Count On – Medical, dental, vision, and life insurance coverage

Work Hard. Recharge Often. – Generous PTO and extended illness benefits

Invest in Your Future – 401(k) with company match

Grow With Us – Career development, learning opportunities, and advancement pathways

We Invest in Your Success – Licensure and certification reimbursement

Student Loan Support – Assistance available for eligible roles

Your Wins Deserve Recognition – Employee rewards and recognition programs

A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills And Abilities

• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.