Clinic Office Assistant - OB/GYN

Grandview Medical Group; Birmingham (AL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) with match

Career development

Licensure reimbursement

Student loan support

Recognition programs

Team-oriented culture

Voluntary benefits

Job summary

Grandview Medical Group in Birmingham is seeking a Clinic Office Assistant to provide essential administrative support in the clinic. You will handle patient check-in/out, scheduling, inquiries, payments, and records to support healthcare providers and patient experience.

The role requires 0-2 years in a medical office; proficiency with EMR and office software, strong organization, and excellent communication. This is a collaborative, team-oriented environment with standard hours.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting.
• Proficiency with EMR systems and office software.
• Strong organizational and communication skills.

Responsibilities

• Greet and assist patients during check-in/out with accurate information.
• Schedule appointments, obtain pre-certifications, coordinate tests and procedures.
• Process payments, issue invoices, and handle financial transactions.
• Maintain patient records, ensure data quality, and address gaps in care.
• Answer calls, explain clinic policies, and route messages.
• Enter charges and codes for billing with accuracy.
• Monitor inventory and place orders for clinic supplies.
• Assist with physician call schedules, reimbursements, and renewals.
• Support clinical staff, triage, and coordinate patient referrals.
• Maintain a clean, safe work environment and follow infection control policies.

Skills

EMR proficiency

Office software

Organizational skills

Verbal & written communication

Customer service

Multitasking

Medical terminology knowledge

Tools

Office Suite

Job description

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Hours of Operation: Monday - Thursday 8:00 - 4:30, Friday 8:00 - 12:00

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time‑of‑service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills and Abilities

• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast‑paced healthcare environment.
• Customer service‑oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.