Clinic Office Assistant - Colon & Rectal Specialists

Grandview Medical Group; Birmingham (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Certification reimbursement

Student loan support

Job summary

Grandview Medical Group is seeking a Clinic Office Assistant to provide essential administrative support in the clinic. You will manage patient check-in/out, schedule visits, handle inquiries, process payments, and maintain accurate records to support healthcare providers and a positive patient experience.

Ideal candidates have up to 2 years in a medical office, with proficiency in EMR systems and strong organizational and communication skills to thrive in a fast-paced clinical environment.

Qualifications

• 0-2 years of experience in a medical office or healthcare administrative setting.
• Proficiency with EMR systems and standard office software.
• Strong organization, communication, and customer service abilities.

Responsibilities

• Greet patients during check-in/check-out and verify information.
• Schedule appointments, coordinate with providers, and manage pre-certifications.
• Process payments, issue invoices, and handle billing transactions.
• Maintain accurate patient records and support quality care.
• Answer calls, address inquiries, and route messages appropriately.
• Assist with clinic operations, supplies, and triage support.

Skills

EMR systems

Organizational skills

Communication skills

Multitasking

Customer service

Medical terminology

Tools

EMR software

Office software

Job description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work

Benefits You Can Count On – Medical, dental, vision, and life insurance coverage

Work Hard. Recharge Often. – Generous PTO and extended illness benefits

Invest in Your Future – 401(k) with company match

Grow With Us – Career development, learning opportunities, and advancement pathways

We Invest in Your Success – Licensure and certification reimbursement

Student Loan Support – Assistance available for eligible roles

Your Wins Deserve Recognition – Employee rewards and recognition programs

A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills and Abilities

• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.