Clinic Office Assistant - Camden

North Memorial Health; Minneapolis (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health & Welfare Benefit Packages

401k Retirement Match

Generous Paid Time Off

Adoption Reimbursement

Child Care Discount Program

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health is seeking a Clinic Office Assistant to ensure the best patient experience by coordinating registration, scheduling, and all clerical aspects of care. You will facilitate clear communication between patients and staff, verify identifications, and maintain accurate appointment records with attention to detail.

The role requires high school completion, strong computer and keyboarding skills, and experience with EMR systems.

Qualifications

• High School graduate or equivalent is required.
• Previous scheduling and/or registration experience in a health care setting preferred.
• Previous computer experience preferred.
• EMR experience preferred.
• Excellent communication and interpersonal skills.
• Computer and keyboarding skills.
• Knowledge of medical terminology.

Responsibilities

• The Clinic Office Assistant sets the stage for the best customer experience by facilitating clear communication between patients and staff.
• Ensures accurate registration and scheduling of office and procedural appointments.
• Coordinates all clerical aspects of the patient’s medical care, including required patient identification.

Skills

Communication skills

Interpersonal skills

Computer literacy

Medical terminology knowledge

Scheduling/registration experience

Education

High School diploma or equivalent

Tools

EMR systems

Keyboarding

Job description

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (:5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

The Clinic Office Assistant is primarily responsible for setting the stage for the best customer experience. Accomplished by facilitating good communication between customers and staff, accurate registration and scheduling of office and procedural appointments, and effectively coordinating all clerical aspects of the customer’s medical care, including required customer identification.

Requirements

Education

• High School graduate or equivalent required.

Experience

• Previous scheduling and/or registration experience in a health care setting preferred.
• Previous computer experience preferred.
• EMR experience preferred.
• Excellent communication and interpersonal skills
• Computer and keyboarding skills
• Knowledge of medical terminology.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours

Weekend Requirement: None

Schedule: 7:00 AM to 5:00 PM Mondays through Fridays

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: B10 ($19.07 - $27.44), based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position