Clinic Office Assistant

FirstHealth of the Carolinas, Inc.; Pinehurst (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

FirstHealth of the Carolinas is seeking an Office Billing and Scheduling Specialist to support patient intake, scheduling, and payments in a busy physician practice in Pinehurst, NC. You will ensure accurate ICD-10 and CPT coding and maintain up-to-date patient demographics and billing records.

The role requires strong computer skills, familiarity with EMR and practice management systems, and solid knowledge of insurance verification and referrals processing to keep clinics running smoothly.

Qualifications

• High School diploma required; one year of technical college preferred.
• Three years of experience in a physician office with medical billing experience may be accepted in lieu of formal training.
• Experience with EMRs and practice management systems; knowledge of ICD-10 and CPT coding; insurance reimbursement.

Responsibilities

• Schedule appointments and manage patient check-in/check-out.
• Register patients and handle payments, including co-pays.
• Maintain patient demographics and billing information in the database.
• Verify insurance eligibility and process referrals.

Skills

Medical billing

EMR systems

Practice management

Insurance verification

Customer service

Education

High School diploma

Technical college (1 year)

Tools

Practice management software

Billing software

Office automation tools

Job description

Overview

Manages scheduling of appointments. Checks patients in and out and uses accurate and appropriate ICD-10 and CPT codes. Registers patients, payments, collects co-payments. Maintains current database of patients demographics and billing information. Verifies insurance eligibility. Processes patient referrals for tests and referrals to specialists.

Qualifications

Qualifications: High School graduate. One year technical college. Three years of experience in physician office with medical billing experience may be accepted in lieu of formal training. Experience with practice management systems, EMRs; office automation skills, and insurance reimbursement.

Qualifications

Qualifications: High School graduate. One year technical college. Three years of experience in physician office with medical billing experience may be accepted in lieu of formal training. Experience with practice management systems, EMRs; office automation skills, and insurance reimbursement.