Clinic Nurse RN- 1.0

cwi; Milwaukee (WI); On-site; USD 60,000 - 75,000; Full time

Job summary

Children's Wisconsin in Milwaukee is seeking a Clinic RN at Forest Home Clinic to support triage by phone and patient messaging, and provide education to families.

The role requires nursing licensure, 2+ years of pediatric/primary care experience, and a flexible 4‑day work week option.

Join a team committed to the health of children and to delivering high-quality, coordinated care across our network.

Qualifications

• Graduate of an accredited school of nursing is required.
• 2+ years experience in a primary or urgent care setting preferred.
• Experience with pediatric patients and triage preferred.

Responsibilities

• Adheres to policies and HIPAA; ensures patient privacy.
• Performs RN duties and coordinates in-person care and education.
• Provides telephone triage and patient messaging via EHR.
• Collaborates with care team to coordinate outcomes.
• Documents per nursing standards.

Skills

Phone triage

Pediatric care

HIPAA compliance

Communication skills

Nursing assessment

Care coordination

Education

Graduate of an accredited school of nursing

Bachelor's Degree Nursing preferred

Job description

At Children's Wisconsin, we believe kids deserve the best.

Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the #4 children's hospital in the country (according to Parents magazine)
• Board-certified pediatricians (l earn what it means to be 'board-certified' )
• Many locations spread throughout southeast Wisconsin
• Commitment to population health and an increased role for pediatricians in the care of children
• Doctors who are very active in their local communities
• Access to many health and wellness programs designed to keep kids safe and healthy

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Join Forest Home Pediatrics as a Clinic RN!

Location: Forest Home Clinic 1432 W Forest Home Ave, Milwaukee, WI 53204

Hours: Full-time, 40 hours per week. We offer 10‑hour shifts, providing a flexible, rotating 4‑day work week (Monday-Friday), 7:00 a.m.-5:30 p.m. We can also do 5 days 8 hours if preferred.

Job Summary

Approximately 85% of this position involves phone triage. The RN practices in accordance with the Code of Ethics and Standards of Nursing Practice and is responsible for performing triage via telephone and patient messaging within the electronic health record (EHR). The RN appropriately delegates patient care responsibilities and maintains accountability for the quality of care delivered. In addition, the role includes providing health education to patients and families, with an emphasis on self‑management and preventive care.

The RN role practices within the Code of Ethics and Standards of Nursing Practice. Performs triage via phone and patient messaging in the electronic health record. Delegates patient care responsibilities appropriately, and maintains accountability for the quality of care. Provides for the health education needs of families with a focus on self-management and preventive health.

Essential Functions

• Adheres to all Children's Wisconsin and Children's Medical Group policies, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.
• Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in person clinical care during nurse visits, providing education to families, and coordination of care as needed.
• Notifies provider of any patient needing immediate assistance.
• Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care.
• Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary dispositon of care.
• Documents in accordance with organizational nursing standards.
• Adapts to changing work assignments and schedules.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Education

• Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required
• Bachelor's Degree Nursing preferred

Experience

• 2+ years experience in a primary care or urgent care setting preferred
• Experience with pediatric patients preferred
• Triage experience in a clinical pediatric setting preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.
• Strong interpersonal skills for positive and effective interaction with patients, families, visitors, providers, and the health care team.
• Good organization, delegation, and communication skills to facilitate efficient patient care.
• Strong demonstrated ability in assessment, analytical decision making, and critical thinking.
• Analytical skills are necessary to assess complex p