Clinic Medical Assistant – Patient Care & Front‑Line Support

AdventHealth; Ocala (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Ocala, FL is hiring for a patient care role in a busy clinic. You will monitor schedules, assist physicians, collect specimens, and support infection prevention while delivering compassionate care in line with our mission.

Ideal candidates have CNA/medical assistant background, at least 1 year of related experience, Basic Life Support, and CMA/CMAC/RMA/NCMA/CCMA/NRCMA certification options. Bi-lingual English/Spanish is preferred.

Qualifications

• Vital signs required.
• Body substance isolation required.
• Specimen collection required.
• Phone skills and etiquette preferred.
• Organizational skills preferred.
• Bi-lingual – English Spanish preferred.

Responsibilities

• Monitors physician schedules and organizes patient care to ensure timely visits.
• Serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed.
• Supports relationship-based care and maintains accountability for organizational mission and core values.
• Conducts training sessions, reviews patient care protocols, and ensures compliance with infection prevention guidelines.
• Collaborates with healthcare teams to implement best practices and maintains high standards of care.
• Collects and prepare laboratory specimens.
• Rooms patients, takes vital signs, documents reasons for visits, patient history, and allergies, following nursing protocols.
• Assists physicians with examinations and procedures, maintaining open communication for quality care.
• Audits ordered tests to ensure timely receipt and follow-up of results for quality healthcare.
• Monitors nursing supplies, equipment functionality, and maintenance, reporting needs to leadership.
• Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards.
• Works within the organizational framework to achieve hospital and departmental goals and objectives.
• Provides direct patient care and leads front-line staff in day-to-day clinical operations.

Skills

Vital signs

Body substance isolation

Specimen collection

Phone skills and etiquette

Organizational skills

Bilingual – English Spanish

Education

High School Grad or Equiv

Job description

AdventHealth in Ocala, FL is hiring for a patient care role in a busy clinic. You will monitor schedules, assist physicians, collect specimens, and support infection prevention while delivering compassionate care in line with our mission.

Ideal candidates have CNA/medical assistant background, at least 1 year of related experience, Basic Life Support, and CMA/CMAC/RMA/NCMA/CCMA/NRCMA certification options. Bi-lingual English/Spanish is preferred.