Clinic Manager Urgent Care

AdventHealth; Longwood (FL); On-site; USD 46,000 - 103,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth Longwood in Florida is seeking an operations professional to oversee staff, budgeting, and patient experience in a busy center. Requires RN/LPN/MA background, radiography knowledge, and strong communication.

You will ensure regulatory compliance, supervise front desk and clinical support tasks, and coordinate service lines like eCare and Kids Urgent Care. AdventHealth emphasizes teamwork, accountability, and compassionate care as part of extending the Healing Ministry of Christ.

Qualifications

• RN/LPN/MA practices knowledge required.
• Radiographic procedures knowledge required.
• POC lab testing knowledge required.
• Strong critical-thinking skills.
• English communication ability required.
• Basic math proficiency.
• Proficiency with Microsoft Office tools.

Responsibilities

• Recruit, staff, orient, train, discipline, and evaluate personnel per policy.
• Manage fiscal operations including budget, cost, revenue, accounts payable.
• Review time and attendance; monitor staffing, turnover, overtime, and absenteeism.
• Ensure patient experience standards; maintain safe, efficient center operations.
• Maintain regulatory licensure/accreditation compliance and QA program.
• Investigate complaints and apply corrective actions with appropriate parties.
• Communicate with corporate clients to monitor satisfaction and identify opportunities.
• Manage Accounts Receivable and ensure timely reporting.
• Perform front desk duties, drug screens, and clinical support duties.
• Oversee additional service lines including eCare and Kids’ Urgent Care.

Skills

RN/LPN/MA

Radiography

POC lab testing

Critical thinking

English communication

Math proficiency

People skills

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

855 S Us Hwy 17-92

City:

Longwood

State:

Florida

Postal Code:

32750

Job Description:

Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws. Manages fiscal operations including budget development, cost management, revenue generation, accounts payable, and daily financial practices. Reviews employee time and attendance; monitors staffing, turnover, overtime, and absenteeism. Rounds with team members and patients to ensure patient experience standards are upheld. Maintains safe and efficient center operations. Manages center activities to meet all regulatory licensure and accrediting regulations and maintaining a Quality Assurance Program. Investigates and responds to complaints, taking corrective action and involving appropriate parties as necessary. Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities. Manages Accounts Receivable, updating staff on changes, monitoring claims, responding to correspondence, and ensuring timely report submissions. Submits required reports, identifies needs and opportunities, makes recommendations for change, and implements problem-solving mechanisms. Performs front desk duties, drug screens, and clinical support duties, ensuring smooth operation and reducing overtime expenses. Manages additional service lines including eCare, Employer Care, Kid’s Urgent Care, and/or Primary Care. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge of general nursing/medical assistant practices (RN/LPN/MA) [Required]
• Comprehensive knowledge of general radiographic procedures (BMO/RT) [Required]
• Working knowledge of POC lab testing [Required]
• Strong critical-thinking skills [Required]
• Ability to communicate in English in order to carry out job requirements [Required]
• Proficiency in the performance of basic math functions [Required]
• Proficiency in Excel, Word and Outlook [Required]
• Working knowledge of word processing, spreadsheet, and electronic mail software programs. [Required]
• Aptitude for strong organizational skills [Required]
• Ability to work with people of various backgrounds. [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ related work experience [Required]
• Relevant experience within an AdventHealth facility. [Preferred]
• Medical office management experience [Preferred]

Additional Information:

• BAT and Drug Screen are required to obtain and maintain once in the role.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• Licensed Paramedic (PARA) [Required] OR Basic X-Ray Machine Operator (BMO) [Required] OR Registered Radiology Technologist (RT)(R)(ARRT) [Required] OR Licensed Practical Nurse (LPN) [Required] OR Registered Nurse (RN) [Required] OR American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR ARMA Registered Medical Assistant (RMA) [Required] OR AMT Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
• Breath Alcohol Technician (BAT) [Preferred]

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$45,656.00 - $102,731.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.