Clinic Manager (Ophthalmology)

EyeCare Partners LLC; MIDDLETOWN (OH); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

Cincinnati Eye Institute is seeking an Ophthalmic Clinic Manager in Middletown, OH. You will oversee clinical staff and patient flow, ensuring efficient day-to-day operations in a fast-paced ophthalmology setting.

The role requires leading a team, coordinating with physicians, maintaining EHR accuracy, and enforcing HIPAA/OSHA standards while delivering excellent patient care.

Qualifications

• Effective communication within scope of responsibility.
• Successful background check.
• Must provide proof of identity and right to work in the United States.

Responsabilités

• Lead assigned clinical team to deliver exceptional patient service.
• Provide operational leadership for office visits and in-office procedures.
• Ensure accurate charting in the EHR and proper medication refills.

Connaissances

Effective communication

Background check required

Proof of identity & work authorization

Formation

High School Diploma or GED

COA or COT certification (preferred)

Outils

EMR usage

PACS management

Description du poste

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Title:Clinic Manager
Company: Cincinnati Eye Institute
Location: Middletown, OH

SUMMARY

As an Ophthalmic Clinic Manager , you are responsible for the management and oversight of clinical staff processes within the assigned scope of responsibility to accurately and efficiently lead assignedstaff membersin the execution of day-to-day operations in support of each Ophthalmologist, while working in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead assigned functional teams in providing exceptional customer service during every patient encounter.Display a professional attitude; ensure all staff greet patients promptly with a smile and thank them when they leave.
• Provide operational leadership to the staff supporting the Ophthalmologist in conduct of office visits and in-office surgical procedures.
• Ensure staffare able toand arecorrectlysubmittingassigned Physician-prescribed medications and medication refills to patients' pharmacies.
• Ensuretimelyprocess flow for visual fields, Biometry, refractions, optical coherence tomography (OCT), and Topography testing.
• Ensure all patient information gathered during the exam is accurately reflected inthe ElectronicHealth Record (EHR)by assigned team members.
• Oversee patient communicationregardingfollow-up care, surgeries, procedures, post-op care, etc., and ensure that communication ispatient-focused.
• Maintain sanitary use of equipment throughout the care visit for theassigned team.
• Assistin training, staff developmentplansand performance evaluations.
• Manage prior authorizations, patient refills, Doctor schedules, and referral correspondence for assigned team.
• Advisemanagementon functional team staffing in support of the Doctor’s schedules tocomply withall company policies.
• Support management in the guidance and supervision of clinical staff consistent with the company employee handbook.
• Deploy companyobjectiveswhere applicable.
• Enforce HIPAA and OSHA standards along with company-identified best practices in the conduct of care among team members.
• Other duties as assigned.

QUALIFICATIONS

• Effective communication within scope of responsibility
• Favorable result on background checkrequired
• Must beable to provide proof ofidentity andright to work in the United States

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED equivalentrequired
• 5 years (minimum) leading a clinical team in ophthalmology

LICENSES AND CREDENTIALS

• CurrentCertified Ophthalmic Assistant (COA)orCertified Ophthalmic Technician(COT)certificationpreferred

SYSTEMS AND TECHNOLOGY

• Previousexperience with management of PACS or similar systems preferred
• 5 years of experience using Electronic Medical Record (EMR) and completing medical documentation

PHYSICAL REQUIREMENTS

• This role requiresa variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus isrequired100% of the time. Occasional driving or climbing may also be necessary.

EyeCarePartners is an equal opportunity/affirmative action employer. All applicants will be considered foremploymentwithout attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status.