Clinic Manager, High Lakes - Redmond/Sisters

Praxis Health; Redmond (OR); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(K) with employer match

Medical with in-network discounts

Job summary

Praxis Health in Redmond, OR, is hiring a Clinic Manager to oversee the Redmond and Sisters locations. You will supervise office staff, manage scheduling, and ensure high-quality patient care while maintaining HIPAA compliance.

The role reports to the Regional Director, requires 3–6 years in clinic management, and preference for an MHA/MBA or MS in health administration. Compensation ranges from $65k–$75k plus benefits and a strong selection of employee perks.

Qualifications

• Bachelor's degree preferred.
• 3–6 years of clinic management experience.
• 2+ years of Electronic Health Record experience preferred.
• Strong problem-solving and communication skills.

Responsibilities

• Oversee day-to-day clinic operations at Redmond and Sisters locations.
• Supervise all office staff and manage staffing levels.
• Ensure HIPAA compliance and patient privacy policies.
• Coordinate with Regional Director on goals, policies and training.
• Manage medical billing, third-party reimbursements, and reporting.

Skills

Staff supervision

Healthcare management

HIPAA compliance

Staff scheduling

Recruiting & hiring

Education

Bachelor's (Preferred)

MHA or MBA or MS in health administration (Preferred)

Tools

Electronic Health Records (EHR)

Job description

Clinic Manager, High Lakes - Redmond/Sisters

Redmond, OR

Praxis Health is hiring a Clinic Manager in beautiful Central Oregon!

In this role, you will be responsible for effectively supervising all office staff at ourRedmond and Sisters locations, ensuring the delivery of prompt, courteous, and high-quality care to our patients. You will oversee the day-to-day operations of the clinic, including maintaining performance standards, managing schedules, implementing and optimizing the medical billing system, and overseeing third-party reimbursements, physician billing, collections, contract administration, and management reporting. Additionally, you will ensure strict compliance with all HIPAA regulations and privacy policies.

Supervisory experience is a requirement for this position, and a background in healthcare management is highly preferred. We are looking for a confident, results-driven individual who can quickly get up to speed. Strong problem-solving skills and the ability to effectively manage professional staff are essential. This role reports directly to the Regional Director.

Schedule: Full-time,Monday- Friday

Compensation: $65 - $75k, depending on experience

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• No Laboratory Charges for In-House Testing

Essential Job Functions:

• Collaborates with the Regional Director and Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
• Coordinates and evaluates daily operations. Recommends procedures, treatments or other course of action to assist staff.
• Management of all clinic staff.
• Establishes and maintains communication as the liaison between employer, providers, staff and patients.
• Participates in the development of quality improvement processes.
• Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
• Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.
• Ensure adequate staffing levels through timely and effective recruitment.
• Delegation and monitoring of all office responsibilities.
• Effective and timely staffing, training, and evaluating employees.
• Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.
• Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
• Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e‑mail updates.
• Work with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross‑training and ensure inter‑department communication and cohesion.
• Provides daily intervention and resolution of problems by responding to physician and patient complaints.
• Assumes responsibility for patient, provider and staff satisfaction. Ensures the delivery of quality and efficient patient care by all staff.
• OSHA coordination and ensures the clinic remains compliant with regulations.
• Other duties may be assigned.

Minimum Qualifications

Education:

• Bachelor's (Preferred)
• MHA or MBA, or MS in health administration / business administration / sciences (Preferred).

Experience:

• 3 – 6 years of experience in the management of a clinic.
• 2 or more years of Electronic Health Record experience preferred.
• Accurate and detail oriented; problem solving; pro‑active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff; Ability to manage workload and empower others.

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting
for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to
50 pounds. Stress can be triggered by multiple staff demands and deadlines.

About Our Company

Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community‑based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro‑cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost‑efficient and cutting edge. Come see how healthcare is done right!

It is our company policy to provide, free of charge, the Hepatitis Vaccine Series for all employees of the company who may be exposed to blood or body fluids.
1. Employees will be counseled upon hire regarding the vaccination series.
2. Upon the signing of the proper form, the employee will begin their series at the next scheduled vaccination day after hiring.
3. The series will be administered by a nurse at a designated clinic or hospital.
4. Documentation will be kept in the employee's permanent Personnel File.
5. When necessary, the Medical Director will determine follow up protocol.
Eligibility for Hepatitis Vaccine will be decided by the employee's supervisor based on their possible exposure to blood or body fluids during job performance, such as (but not limited to): Phlebotomy, Sample handling, Testing, Courier of Specimens, Direct patient contact/care, Janitorial Services.

By selecting yes, you acknowledge and agree to comply with this policy.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Praxis Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.