Clinic Manager

State-of-Delawar; Christiana Village (DE); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits package

Resumo da oferta

Department of Health and Social Services (DHSS) in Delaware seeks a Clinic Manager to oversee Birth to Three operations in New Castle County and coordinate with childcare providers, educational systems and partner agencies.

The role includes managing staff, supervising client records, evaluating program performance, and ensuring budget adherence for services and contract activities. The position moves to DOE by 2028 as part of program transition.

Qualificações

• Three years experience in health or human services work delivering programs and services that assist individuals, families or communities.
• Six months experience in health or human services program administration, including directing development and evaluation of programs and advising other units.
• Six months experience in developing policies and procedures.
• Six months experience in staff supervision, including planning and evaluating work.
• Knowledge of budget management and control within available appropriations and policies.

Responsabilidades

• Manages clinic staff to ensure proper coverage for services and adherence to standards and policies.
• Maintains client records to ensure compliance with state/federal laws and clinic policies.
• Performs needs assessments and develops objectives, plans and evaluation techniques based on findings.
• Monitors clinic expenses to stay within budget and assists in developing proposals for contracts and grants.

Conhecimentos

Health/Human services experience

Leadership & supervision

Budget management

Descrição da oferta de emprego

Introduction

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

Oversees all aspects of Birth to Three (B23) Regional Program in New Castle County. Will serve as a liaison to childcare providers, educational systems & other agencies, supervises & manages program performance & a caseload, oversees contracts, attends statewide meetings, sits on committees. B23 is a statewide early intervention program whose mission is to enhance the development of infants & toddlers ages birth to 3 years who have disabilities or developmental delays & to enhance the capacity of their families to meet the needs of the children. This position will move to DOE by 2028.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Manages clinic staff to ensure proper coverage for all services and adherence to service standards and policies. Provides direction to direct care and clerical support staff in the maintenance of client records to ensure compliance with state, federal laws and clinic policies. Conducts client, clinic and staff needs assessments and develops objectives, plans and evaluation techniques based on findings. Manages client flow, continuity of care and appropriate flow of client information throughout the treatment teams and with other service providers. Coordinates the design and development of surveys to determine problems and unmet health needs. Analysis survey information and makes recommendations. Monitors clinic operating expenses to ensure they are in conformance with the clinic budget. Assists in developing proposals for contractual services, operating agreements and public/private grants. Prepares a variety of reports and maintains records on clinic operations/activities.

Job Requirements

JOB REQUIREMENTS for Clinic Manager

• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
• Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• Six months experience in developing policies and procedures.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
• Knowledge of budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.