Clinic Manager

Talentify; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Tuition Reimbursement

Child Care Assistance

Health & Fitness

Long Term Disability

Employee Assistance Program

Job summary

Austin Regional Clinic in Austin, TX, is seeking a Clinic Manager to direct daily operations of an outpatient clinic and lead a diverse team. You will oversee staffing, budgeting, and policy implementation to ensure high-quality patient care and regulatory compliance.

The role requires healthcare administration experience, strong financial acumen, and proven leadership. ARC offers comprehensive benefits and opportunities for professional growth within a large Texas-based network.

Qualifications

• Bachelor’s degree in Healthcare Administration or related field and 2+ years in clinic setting.
• Two+ years supervisory or lead experience in healthcare.
• Current Texas RN/LVN license preferred.

Responsibilities

• Oversee day-to-day operations of outpatient clinic.
• Manage staff scheduling, performance evaluations, and training.
• Ensure compliance with HIPAA, OSHA, and ARC policies.
• Develop budgets and monitor expenses.
• Collaborate with administration to ensure quality patient care.

Skills

Staff supervision

Financial management

Healthcare administration

Regulatory compliance

Education

Bachelor's in Healthcare Administration

High school diploma + 4+ years clinic experience

Tools

Microsoft Office

Windows OS

Billing software

Job description

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE

Manages day to day operations of an outpatient medical clinic. Responsible for supervision of clinic supervisors and/or other ancillary staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

ESSENTIAL FUNCTIONS

• Manages the business, technical, and nursing support activities of an outpatient medical clinic.
• Assists with implementation of clinic-specific customer service, human resource, and financial goals and objectives consistent with ARC’s strategic plan and goals.
• Assists with preparation of annual capital and operating clinic budgets and monitors expenses.
• Assists with development and/or implementation of clinic-specific policies, procedures, and programs and monitors adherence to system-wide policies/standardizations.
• Monitors staffing mix and allocation of resources in order to meet demand for services with available staff and recommends changes as appropriate.
• Manages and resolves clinic safety and risk management issues.
• Ensures compliance with ARC standards as well as applicable federal, state, and local laws.
• Works with administration and clinic medical staff to ensure quality patient care and services are delivered.
• Addresses patient care or service complaints to ensure customer satisfaction.
• Supervises clinic supervisors and/or business office or clinical staff. In collaboration with resource departments, responsibilities include performance evaluations, disciplinary actions, staff training and development, promoting teamwork and fostering a positive work environment.
• On a daily basis interacts with and supports staff and physicians.
• Provides support to AHC holiday staffing by working a shift as manager. Assists with AHC holiday scheduling by discussing and coordinating with staff and communicating with AHC management.
• Promotes long term financial stability and sustainable growth to safeguard our ability to continue to offer high quality, coordinated care.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.

OTHER DUTIES AND RESPONSIBILITIES

• Performs other duties as assigned.
• May be responsible for following and ensuring that staff are following work queue workflows consistent with policies of the Compliance Plan.

QUALIFICATIONS

Education and Experience Required

• Bachelor’s degree in Healthcare Administration, Business, or related field and two (2) or more years of experience working in the office of a clinic or similar healthcare related setting, or
• High school diploma or equivalent and four (4) or more years of experience working in the office of a clinic or similar healthcare related setting.
• Two (2) or more years of supervisory or lead experience

Preferred:

• Current licensure as a Registered (RN) or Licensed Vocational Nurse (LVN) in the State of Texas

Certificate/License

Any Clinic Manager that works in the charge review work queue must attend and complete all work queue training and successfully pass all tests based on the guidelines listed in the Compliance Plan.

Knowledge, Skills and Abilities

• Proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice.
• Familiarity with laws and regulations related to healthcare delivery compliance
• Knowledge of various medical insurance plans and billing practices
• Knowledge of procedural and diagnostic coding
• Knowledge of human resource fundamentals and underlying laws, i.e., FLSA, ADA, FMLA, etc.
• Proficient computer skills and knowledge of Microsoft Office programs.
• Ability to analyze and interpret financial data/reports
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Excellent verbal and written communication skills.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.