Medical Assistant (ENT)

Ultipro; Austin, Northern (TX, KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

PTO

Life insurance

Long-term disability

EAP

Job summary

Austin Regional Clinic in Austin, TX is seeking a Medical Assistant to support patient flow and care delivery across our sites. The role involves front-to-back clinical support and accurate documentation.

You will take vitals, prepare patients for exams, assist with procedures, administer medications under physician direction, and ensure HIPAA compliance. Epic skills and strong teamwork are highly valued.

Qualifications

• High school diploma or equivalent.
• Medical Assistant experience or CNA/EMT/PCT with direct patient care.
• Graduate of a medical assistant program.

Responsibilities

• Accurately reports and documents patient status and care.
• Refills medications per ARC protocol.
• Room patients, take vitals, and prep for provider exam.
• Perform diagnostic tests (EKG, audiogram, spirometry, vision screenings).
• Manage inventory of supplies and order replacements.
• Review provider refill instructions and triage calls in EPIC.
• Follow clinic protocols and HIPAA compliance.

Skills

Medication administration

Medical terminology

Organizational skills

Phone listening

Multi-tasking

Verbal communication

Interpersonal skills

Team player

Computer skills (Windows)

Active listening

Education

High school diploma

Medical Assistant program

CNA/EMT/PCT experience

Medical Assistant certification

BLS CPR certification

Tools

EPIC EHR

Job description

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We are one of central Texas’ largest professional medical groups with 25+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

RESPONSIBILITIES:

• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Refills medication following the ARC refill protocols.
• Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam
• Follows clinic protocols and directions given by nursing team leader or supervisor.
• Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
• Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
• Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
• Responsible for reviewing EPIC triage call in basket for any callbacks.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
• Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.)
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.
• Staff Medical Assistant:
  • Provides patients with educational materials as directed.
  • Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
  • Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
  • Reviews provider instructions regarding abnormal results.

QUALIFICATIONS:

Required:

• High school diploma or equivalent.
• Required to meet one of the following:
  • Medical Assistant experience, or
  • CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
  • Graduate of a medical assistant program.

Preferred:

• Six (6) months or more experience as a Medical Assistant.

Certificate/License

• Medical Assistant certification preferred.
• Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.

Knowledge, Skills and Abilities

• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.