Clinic Lead - Sandy Springs

Alliance Spine and Pain Centers; Sandy Springs (GA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

401K

Life insurance

Job summary

Alliance Spine and Pain Centers is hiring an experienced Certified Medical Assistant to serve as Clinic Lead at our Sandy Springs location. This role leads a provider extender team and supervises daily clinic operations to support physicians and midlevel providers.

The position requires supervisory experience, a CMA credential, and a strong focus on patient care, privacy, and workflow efficiency. Great benefits and a collaborative environment are offered.

Qualifications

• 6+ months of supervisory experience in a Medical Assisting role.
• Graduate of an accredited Medical Assistant program.
• High school diploma or equivalent.
• Current CPR/AED certification or obtain within 30 days of hire.
• Strong organizational skills with great attention to detail.

Responsibilities

• Lead a provider extender team (RNs, LPNs, CMAs) as player/coach.
• Direct day-to-day clinic operations and patient triage workflow.
• Develop and reinforce local workflow processes aligned with Alliance policies.
• Collaborate with Regional Administrator, providers and Charge Nurse to train staff.
• Monitor patient and provider experience and adjust as needed for quality outcomes.
• Ensure privacy compliance and accurate clinical chart prep (HPI, notes, orders).
• Cross-train staff and coordinate ASC staffing with the Charge Nurse.
• Manage inventory of medical supplies and other duties as assigned.

Skills

Supervisory experience

Education

Graduate of accredited Medical Assistant Program

High school diploma or equivalent

CPR AED certification

Tools

eCW templates

Job description

We are a thriving Outpatient Pain Management Practice who seeks qualified, dynamic Medical Assistants like you!

No weekends, 8 major holidays off, no overnights and you'll never be On-Call!

* PTO * MEDICAL * DENTAL * 401K *25K LIFE INSURANCE*

Alliance Spine and Pain Centers is seeking an experienced and motivated Certified Medical Assistant (CMA) to serve as the Clinic Lead at our Sandy Springs location.

Essential Duties and Responsibilities

• Perform the role of player/coach as the leader of a provider extender team that may consist of RNs, LPNs, and CMAs.
• Plan and direct day-to-day clinic operations to support both physicians and midlevel providers. Manage patient triage workflow.
• Develop and reinforce local workflow processes to maximize quality and productivity that are in alignment with Alliance policies and procedures.
• Take direction from and collaborate with Regional Administrator, providers and/or Charge Nurse to select, train, and develop a strong staff.
• Monitor patient and provider experience throughout the day and make adjustments as needed to ensure the best possible patient outcomes.
• Ensure that the provider extender team respects the privacy of patients and is in compliance with Alliance policies in this regard.
• Ensure that every provider extender is competent and efficient with clinical chart prep, including use of eCW templates, entering HPI, interval history, exam, order entry, referrals and quality measures. Their skillset must also include processing lab orders, prior authorizations, pre/post procedure calls, telephone encounters, document boxes, lab results, and preparation of office procedures.
• Set an example for the provider extender team by demonstrating concern for patient welfare to patients and their families.
• Resolve patient complaints. Seek assistance on the more difficult ones from appropriate authority (provider, Regional Administrator, Charge Nurse, Front Office Manager).
• Collaborate with Charge Nurse to cross-train provider extenders to perform roles in the ASC, and vice versa. Coordinate schedules with Charge Nurse to staff the ASC with provider extenders if/when the need arises.
• Manage inventory of medical supplies as needed.
• Other duties as assigned.

Education and/or Experience

• At least 6 months of prior supervisory experience in a Medical Assisting role is required
• Prefer a graduate of an accredited Medical Assistant Program
• High school diploma or equivalent required
• Current Basic Life Support (CPR AED) certification required or obtained within 30 days of hire
• Strong organizational skills with great attention to detail