Clinic Lead

EyeSouth Partners; Crest View (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with match

HSA/FSA

Telemedicine

Generous PTO

Job summary

MidWest Eye Center seeks a Clinic Lead to manage daily operations across Thomas More Parkway and Florence clinics. You will supervise staff, optimize patient flow, handle inventory, and ensure regulatory compliance.

Lead the team with strong communication and problem-solving skills to maintain high standards of eye care. The role requires knowledge of iJCAHPO standards, familiarity with ophthalmic coding, and ability to educate patients on procedures performed by the doctors.

Qualifications

• Must have iJCAHPO training knowledge and applicable skills.
• Experience in ophthalmology settings preferred.
• Leadership experience is beneficial.

Responsibilities

• Oversee daily clinic operations at designated locations.
• Manage staff scheduling and patient flow.
• Coordinate clinical and administrative duties.
• Ensure compliance with regulations and coding accuracy.
• Educate patients on conditions and procedures.

Skills

History Taking

Visual Acuity

Confrontation Visual Fields

Extraocular Motility

Pupil Assessment

IOP Measurement

Lensometry

Angle Assessment

Manual Refraction

Amsler Grid

Ophthalmic Documentation

Education

High School Diploma

COA Certification

Tools

Nextech/ICP

Job description

Company Overview

At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the upmost in personal attention and service. Whether it’s performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center has a complete roster of board-certified Ophthalmologists, Retina Specialists and Optometrists, offering diagnosis along with surgical and non-surgical treatment for eye diseases MidWest Eye Center’s Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.

Position Summary

The Clinic Lead is responsible for all day-to-day activities in a specified practice location including but limited to staffing, clinic flow, patient relations, inventory, and equipment maintenance. The Clinic Lead provides leadership, has excellent problem solving skills, and is knowledgeable of applicable laws, regulations, and standards by the iJCAHPO and other regulatory agencies.

The clinic locations for this position are our Thomas More Parkway and Florence clinics.

Responsibilities

Clinical

• Aids with patient flow, diagnostic testing, and technician exam components as needed
• Aids in and support timely completion of all clinical administrative duties and assignments including Rx refill, patient messages/tasks, and documentation audits.
• Maintains communication with clinical training team regarding any technicians in a training process
• Complies with all practice procedures and protocols. Complies with all State and Federal regulations
• Able to determine if documentation supports E/M vs/ Eye Code, match applicable ICD-10 codes, and appropriately code in-office procedures based on documentation.
• Able to educate patients regarding all conditions treated and surgical procedures performed by the doctor

Administrative

• Maintains inventory PAR levels and order necessary medical and office supplies via D365 ordering process
• Completes monthly inventory counts and report to corporate office any procurement concerns or issues
• Leads daily team huddles and regularly scheduled monthly team meetings
• Creates the daily and weekly staff scheduling process by completing daily staff assignments and coordination as needed due to last minute changes to schedules.
• Collaborates with doctors on development and creation of their schedule templates. Communicating changes to the clinical and contact center teams as needed.
• Responds to all patient relations inquiries and submits complaint resolutions
• Develops and train on clinical standard operating procedures and new policies
• Understands and accept responsibility to report potential or suspected errors to supervisor or Compliance Officer
• Contributes to the team effort by completing additional tasks or projects as needed
• Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism
• Serves as a coach and mentor to team members, fostering and environment of continuous learning and professional growth

Essential Skills

Advanced understanding and ability to complete each skill as required based on iJCAHPO training and generally accepted understanding of each individual skill:

• History Taking
• Visual Acuity
• Confrontation Visual Fields
• Extraocular Motility Assessment: evaluation of ductions, perform cover/uncover & alternating cover testing and document defects; recognize defects, identify potential related pathology and possible additional testing secondary to findings
• Pupil Assessment: recognize and identify pupil abnormalities in addition to an APD; able to use special techniques to identify abnormalities and evaluate for associated pathology
• Intraocular Pressure Measurement with Goldmann applanation via slit lamp or Perkins tonometer
• Manual Lensometry and accurate transposition between minus and plus cylinder as needed
• Angle Assessment utilizing the slit lamp microscope
• Manual Refractometry; accurate refinement using the Jackson Cross-Cylinder technique; duochrome testing, and prism measurements
• Diagnostic testing including immersion and/or contact A-scan biometry, ultrasound, OCT, visual field, pachymetry, topography, dry eye testing, and fundus photography
• Supplemental testing including Amsler Grid, Color Vision, Stereopsis (Randot test), Exophthalmometry, BAT, and PAM
• Minor Procedure Assisting: ability to assist with excisions, suture, etc. and is competent is sterilization requirements and techniques for all associated instruments
• Scribing: accurately document and select coding for all exam types, consults, and surgical procedures
• Pharmacology: ability to identify and assist with the prescribing and/or administration of oral and intraocular medications used in the office or by the patient. This includes a firm understanding of the purpose, action, and potential side effects

Qualifications

• High School Diploma or equivalent
• Minimum five (2) years’ ophthalmology experience; leadership experience preferred
• Current iJCAHPO COA certification required
• Nextech/ICP experience strongly preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced clinical environment
• Ability to work independently with little oversight or manager presence

Company Benefits

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

NO NIGHTS, NO WEEKENDS.

#IND