Clinic Front Desk & Patient Concierge

SIMEDHealth; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vision Insurance

Dental Insurance

Short & Long Term Disability

Accident Insurance

Critical Illness Insurance

Hospitalization Insurance

Health Savings Account

401(k) with profit sharing

Paid Time Off

Paid Holidays

Wellness discounts

Job summary

SIMEDHealth in Gainesville, FL is seeking a full-time Clinic Assistant / Front Desk Receptionist to be the friendly first point of contact for patients. You will manage check-ins, check-outs, scheduling, and medical record processing in a fast-paced clinic.

The role requires a High School diploma or equivalent, strong computer skills (Word/Outlook), and experience with EMR systems, with a focus on excellent customer service and communication.

Qualifications

• High School diploma or equivalent (Required).
• Strong computer skills, including proficiency in Microsoft Word and Outlook (Required).
• Experience using electronic medical records.
• A genuine commitment to providing outstanding customer service.
• Excellent communication and interpersonal skills.
• The ability to thrive in a fast-paced, energetic environment.

Responsibilities

• Warmly greeting and efficiently checking in patients.
• Accurately managing patient check-out processes.
• Skillfully scheduling patient appointments.
• Precisely scanning medical records and handling medical record requests.
• Demonstrating exceptional organization and attention to detail in all tasks.
• Expertly compiling, processing, and understanding necessary patient forms (consent for treatment, etc.).
• Responding to patient inquiries with professionalism and empathy.
• Efficiently processing incoming and outgoing referrals and obtaining necessary authorizations.
• Professionally answering and directing phone calls.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

EMR systems

Job description

SIMEDHealth in Gainesville, FL is seeking a full-time Clinic Assistant / Front Desk Receptionist to be the friendly first point of contact for patients. You will manage check-ins, check-outs, scheduling, and medical record processing in a fast-paced clinic.

The role requires a High School diploma or equivalent, strong computer skills (Word/Outlook), and experience with EMR systems, with a focus on excellent customer service and communication.