Clinic Front Desk Administrator / Childcare Specialist

University of Missouri, St. Louis; Clayton (MO); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Benefits package

Job summary

University of Missouri, St. Louis is seeking a Clinical Technician I to provide administrative support and frontline patient interaction at the Child Advocacy Center in Clayton, MO.

The role requires daytime and evening hours, reliable transportation, and the ability to work across CAC locations as needed. Responsibilities include handling email and phone correspondence, maintaining calendars, recording client data in the EHR system, greeting clients, and ensuring the waiting area is clean and

Qualifications

• High school diploma or equivalent and at least 1 year of experience.
• Eligibility for certification as required by regulatory agencies.
• Applicants must be authorized to work in the United States and the University will not sponsor employment visas.

Responsibilities

• Answering phone calls and checking main line for voicemails.
• Transferring calls to appropriate contacts.
• Scanning client files into database and updating electronic records calendars.
• Greeting clients and guests arriving at the center.
• Monitoring waiting area safety and cleanliness.
• Booking rooms and managing calendar schedules for clinicians and staff.

Skills

Interpersonal skills

Oral communication

Written communication

Education

Bachelor’s degree in related field

Job description

Hiring Department

Child Advocacy Center

Job Description

This position requires someone who can work Monday – Thursday11am-8pm, Fridays 8-5pm, and they must have reliable transportationand be available to work at each CAC location as needed.

Provides general/routine administrative and office support thatincludes a broad range of duties to include:

• Email correspondence
• Answering phone calls and checking main phone line for voicemessages.
• Transferring phone calls to appropriate contacts
• Making copies
• Monitoring incoming faxes and distributing appropriately
• Scanning client files into database
• Processing, sorting, & distributing office mail
• Completing cab requests for clients when needed
• Reviewing clinician calendars and ensuring that all schedulesare up to date
• Updating clinician schedules in main calendar on a dailybasis
• Updating Electronic Health Records calendars as needed
• Processing requests for client records
• Monitoring room space at the center and booking rooms forstudents/staff
• Greeting clients and guests arriving at the center
• Directing visitors and notifying staff of appointmentarrivals
• Watching children in waiting area and ensuring theirsafety
• Ensure that the waiting area is cleaned at the end of eachday
• Restocking office supplies
• Completing closing procedures for Agency on a daily basis

Other duties and responsibilities as deemed necessary andappropriate by the Business Administration Manager or ExecutiveDirector.

Applicants must be authorized to work in the United States. TheUniversity will not sponsor applicants for this position foretemployment visas.

Shift

Monday – Thursday 11am-8pm, Fridays 8-5pm

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experiencefrom which comparable knowledge, skills and abilities can beacquired is necessary. Eligibility for certification as required byregulatory agencies is necessary.

Preferred Qualifications

• Strong interpersonal, oral, and written communicationskills
• Bachelor’s Degree in related field
• Previous work experience with children, adolescents, andfamilies

Anticipated Hiring Range

Salary: $16.00 per hour

Grade: GGS-005

University Title: Clinical Technician I

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR.

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of HumanResources at [e-mail].