Clinic Director (BCBA)

Helping Hands Family; Philadelphia (Philadelphia County); On-site; USD 85,000 - 95,000; Full time

Job summary

Helping Hands Family is seeking a Clinic Director to lead daily clinic operations for our ASD-focused programs in Philadelphia. You will develop a high-performing, compassionate team and ensure exceptional care for children and families while managing budgets and compliance.

The role requires 6+ years of operational healthcare leadership, a Bachelor’s degree or equivalent, and a proven ability to build teams, improve scheduling, and drive outcomes onsite.

Qualifications

• Bachelor’s degree or equivalent experience.
• 6+ years of operational leadership in healthcare or service-based settings.
• Proven ability to lead teams, manage budgets, drive performance, and communicate clearly.

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with strong leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedules support clinical needs and treatment requirements.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and KPIs.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Team leadership

Budget management

Performance improvement

Clear communication

Problem solving

Onsite work

Education

Bachelor’s degree or equivalent experience

Tools

CentralReach

Job description

At Helping Hands Family, clinic leadership is about creating the conditions for children, families, and clinical teams to thrive. We’re seeking a Clinic Director who is energized by mission-driven work, passionate about developing people, and ready to lead day-to-day clinic operations with both heart and accountability. In this role, you’ll help build a strong, high-performing team while ensuring our clinical staff can deliver exceptional care to children with Autism Spectrum Disorder (ASD).

Our Leadership Philosophy:

“Take care of the kids. Take care of the team. The business will take care of itself.”

The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.

What You’ll Do

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with strong leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedules support clinical needs and treatment requirements.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and key KPIs.
• Ensure compliance with regulatory requirements, documentation standards, and internal policies.

What We’re Looking For

• Bachelor’s degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
• Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Preferred:

• Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
• Familiarity with EHR systems, such as CentralReach.

Why Join HHF?

At Helping Hands Family, our mission is simple: change lives every day . We are building an inclusive, purpose-driven culture where leaders are empowered to support both our people and the families we serve.

Physical Requirements

This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.

$85,000 — $95,000 USD