Clinic Coordinator - RCM

Monovo LLC; Saint George (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO and paid holidays

Wellness Incentive Program

Supportive work environment

Job summary

Monovo LLC is seeking a Clinic Coordinator in Saint George, Utah, to support revenue cycle management and patient onboarding. The role requires proficiency in coding and billing workflows, as well as strong attention to detail in ensuring patient documentation accuracy.

Ideal candidates will have a minimum of one year of relevant experience, excellent communication skills, and familiarity with EHR systems. Monovo offers a collaborative environment focused on delivering quality care through innovative virtual programs.

Qualifications

• Minimum of 1 year of experience in medical coding, billing, or revenue cycle support.
• Strong knowledge of CPT, ICD-10, and HCPCS coding systems.
• Familiarity with insurance billing workflows and claim submission processes.

Responsibilities

• Review and analyze medical records to ensure accurate coding and billing.
• Support patient onboarding and enrollment activities within clinic systems.
• Communicate with clinical staff and providers regarding patient updates.

Skills

Medical coding

Billing workflows

Attention to detail

Patient communication

EHR systems proficiency

Tools

Athenahealth

Microsoft Office Suite

Job description

Monovo is a virtual health system focused on improving patient outcomes and preventing adverse health events. We partner with physicians and healthcare organizations to deliver high-quality care through innovative monitoring tools and virtual clinical programs.

Monovo exists to make personalized, preventive care accessible to more people. We believe better outcomes come from prevention, education, and whole-person care - delivered continuously by a real care team, supported by technology, not just during a visit.

About the role

Monovo is hiring a Clinic Coordinator to support revenue cycle management, medical coding, billing workflows, and in-clinic patient onboarding. This role blends RCM support, coding accuracy, billing coordination, clinic operations, patient communication, and hands‑on onboarding support.

You will work closely with providers, clinic staff, billing, RCM, operations, and clinical teams to make sure documentation is complete, coding is accurate, billing‑related workflows move forward, and patients are onboarded smoothly into Monovo programs. This position is best suited for someone who is detail‑oriented, comfortable working with coding and billing information, and enjoys being an operational resource in a clinical setting.

What you’ll do

RCM, Coding, and Billing Support

• Review and analyze medical records to identify accurate coding, billing, and claim‑related information.
• Apply appropriate ICD‑10, CPT, and HCPCS codes to support compliant and accurate claim submission.
• Support billing‑related workflows, including claim readiness, claim corrections, follow‑up items, and denial resolution support as needed.
• Ensure documentation supports coding accuracy and aligns with payer, billing, and compliance requirements.
• Identify missing documentation, coding discrepancies, claim issues, or billing workflow gaps and work with internal teams to resolve them.
• Coordinate with billing, RCM, clinic staff, providers, and operations to keep claim‑related workflows moving efficiently.
• Maintain accurate, timely, and compliant records in relevant systems and the clinic EHR.
• Help improve coding, billing, and documentation workflows through careful review and process consistency.
• Maintain compliance with HIPAA regulations, payer‑specific guidelines, and internal documentation standards.

In‑Clinic Onboarding and Patient Coordination

• Identify and support patients who qualify for Monovo programs based on screening criteria and provider guidance.
• Coordinate patient onboarding and enrollment activities within Monovo systems and the clinic EHR.
• Educate patients on program participation, devices, applications, and next steps for successful engagement.
• Support providers and clinic staff with enrollment conversations, patient readiness, and day‑to‑day workflow coordination.
• Provide in‑clinic support by helping resolve workflow, operational, and basic technical issues.
• Maintain complete, accurate, and timely documentation related to patient participation, onboarding, and clinic coordination activities.
• Communicate with providers, clinicians, staff, billing, and operations regarding patient updates, documentation needs, barriers, and workflow progress.
• Support a positive patient experience through clear communication, responsive follow‑up, and organized coordination.

Qualifications

• Minimum of 1 year of medical coding, billing, or revenue cycle support experience.
• Strong working knowledge of CPT, ICD‑10, and HCPCS coding systems.
• Familiarity with insurance billing workflows, claim submission processes, claim corrections, and medical documentation standards.
• Experience working in a healthcare, clinic, billing, coding, or RCM environment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple responsibilities while maintaining accuracy and professionalism.
• Comfort communicating with patients, providers, clinic staff, billing teams, and cross‑functional teams.
• Proficiency with EHR systems, data entry tools, spreadsheets, and Microsoft Office Suite.

Preferred Qualifications

• Experience in a blended role involving medical coding, billing support, RCM workflows, clinic coordination, and patient onboarding.
• Experience using Athenahealth or similar EHR/billing platforms.
• Experience supporting claim corrections, denial follow‑up, documentation review, or payer‑related workflows.
• Familiarity with Monovo‑related services, remote patient monitoring, preventive care workflows, or virtual clinical programs.
• Experience supporting patients with devices, applications, enrollment, or clinical program onboarding.

Requirements

• Legally authorized to work in the United States.
• Ability to work in clinic Monday through Friday during business hours.
• Ability to maintain HIPAA compliance and protect patient information at all times.
• Ability to spend extended periods of time reviewing records, documentation, coding information, and billing‑related details on a computer.
• Tech‑savvy and comfortable learning new systems, including EHR platforms, billing tools, patient enrollment systems, device/app workflows, spreadsheets, and internal documentation platforms.
• Ability to balance focused RCM/coding work with patient‑facing onboarding and clinic workflow support.
• Dependable attendance, strong follow‑through, and consistent communication with internal teams.
• PTO and paid holidays
• Wellness Incentive Program
• Supportive work environment with collaborative healthcare team

Final compensation will be determined based on relevant skills, prior experience, and overall qualifications.