Clinic Coordinator

NuSpine Chiropractic; Avondale (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

NuSpine Chiropractic in Avondale, Arizona, is seeking a Clinic Coordinator to be the patient’s liaison and manage lead generation. This role involves generating leads through social media, community events, and maintaining patient relationships. The ideal candidate will have excellent customer service skills, previous sales experience, and be organized. Bilingual skills in Spanish are preferred. If you are passionate about helping others and believe in chiropractic care, we would love to hear from you.

Qualifications

• Excellent customer service skills.
• Previous sales experience, with strong sales skills.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Basic functional skills in MS Office.

Responsibilities

• Generate and close leads for the clinic.
• Maintain patient memberships and relationships.
• Manage social media and community events.
• Organize and track lead contacts.

Skills

Customer service skills

Sales experience

Social verbal communication

Organization

Functional computer skills

Bilingual (Spanish)

Job description

NuSpine Clinic Coordinator (CC) is the patient’s liaison from the day they inquire about our services through their career as a patient. The chief objective of a NuSpine CC is to generate leads, close leads, maintain patient memberships, and nurture the clinic/patient relationship on a personal level. They accomplish these by executing the following:

Lead Generation

• Social media management
• Establishing relationships with other businesses and influencers
• Establishing relationships with large company wellness coordinators
• Community events such as health fairs, lunch and learns, pop-ups, etc.
• Conduct all points of contact with generated leads via phone, text, and email.
• Keep leads organized and track all points of contact per the Patient Contact Workflows.
• Book leads for Initial Exam Appointment.
• Send appointment reminders 24 hours prior to appointment.
• Know NuSpine, Chiropractic, and answer all FAQs.
• Sell the competitive advantages of NuSpine.
• Know the pricing options and plans.
• Display great customer service.
• Leverage social media accounts in tandem with Franchise office to generate and contact leads.
• Answer CC phones to schedule new patient visits.

Job Qualifications

• Excellent customer service skills.
• Previous sales experience, with strong sales skills.
• Social verbal and written communication skills required.
• Organization.
• Functional computer skills required—MS Office basic programs.
• Healthy‑minded people strongly preferred who believe in Chiropractic.
• Bilingual (Spanish) preferred but not limited to this position.