Clinic Coordinator

International SOS; Anchorage (AK); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

PTO

Life Insurance

Employee Assistance Program

Job summary

International SOS in Anchorage, AK is seeking a full-time Clinic Coordinator for our Occupational Health Clinic. The role supports patient interactions, triage calls, scheduling, and check-in/out processes.

The ideal candidate will have front desk experience, intermediate computer skills, and the ability to maintain patient confidentiality in a fast-paced medical environment. Training is provided and teamwork is emphasized.

Qualifications

• High school education required.
• Intermediate computer skills with EMR experience preferred.
• Front desk/office receptionist experience preferred.

Responsibilities

• Display a positive attitude and provide front desk support.
• Respond to customer requests in a timely manner.
• Demonstrate organizational skills and ability to set priorities.
• Maintain confidentiality of protected information.
• Assist in customer relations and administrative support for the division.
• Support teams and committees with administrative tasks.

Skills

Customer service

Communication

Organization

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Adobe

EMR

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

Who We Are

Join us in Alaska – where work meets adventure! Immerse yourself in the beauty of Alaska with its breathtaking landscapes and endless outdoor activities. Whether it's hiking, fishing, or skiing, Alaska offers a unique lifestyle that enhances your well-being. Discover the beauty of Alaska with Beacon OHSS – Your Gateway to a Healthier Future!

Contingencies and job-related information are provided by International SOS as part of the role.

Benefits

• Competitive wage negotiable based on experience
• Medical, Dental, Vision, 401K, Short/Long term disability, Life Insurance, AD&D coverage, Pet insurance, EAP, and PTO
• Personalized and comprehensive training
• Ongoing clinical and back-office support

Opportunity

We are looking for a full time Clinic Coordinator for our Occupational Health Clinic clinic in Anchorage, AK. The working schedule is Monday to Friday (8 hour days).

• Patient-Centric Excellence: Support our primary care clinic in Fairbanks and plays a crucial role in providing information about services and able to demonstrate excellent communication skills, ensuring a safe patient care environment and promoting excellence in customer service. Maintain professional conduct, practice cost containment, and demonstrate a strong work ethic to align with organizational goals.
• Tech-Savvy Administrative Proficiency: Possess intermediate computer skills in MS Word, Excel, Outlook, and Adobe, with the ability to adeptly utilize standard office equipment. The role requires efficient navigation of electronic systems for quality assurance of patient charts.
• Clinical Support Expertise: Utilize your experience in occupational health and/or primary care to contribute to our passionate team. The ideal candidate will bring prior experience from a high-volume medical practice, demonstrating the ability to handle a variety of services, from managing phone lines and triaging calls to scheduling appointments and ensuring the check-in/out process runs smoothly.

Qualifications

• High school education required.
• Intermediate computer skills with prior experience using Electronic Medical Records (EMR) systems and Microsoft Office programs preferred.
• Previous experience working in a front desk/ office receptionist position.

Key Responsibilities

• Display a positive attitude.
• Respond to customer requests in a timely manner.
• Demonstrate organizational skills and the ability to set priorities.
• Maintain confidentiality of protected information.
• Assist in customer relations by providing support to the division.
• Support special teams and committees by performing administrative support tasks.
• Assist in ensuring that standards of care, standards of practice, Code of Ethics, and policies and procedures are followed.
• Assist in monitoring practices to assure compliance with the regulatory agency rules and regulations to assure compliance with federal, state, and local requirements.
• Assist in looking for ways to improve effectiveness by assisting in the implementation of new ideas and more efficient approaches.
• Demonstrate effective communication and interpersonal skills.
• Perform other duties as assigned.

Physical Demands and Working Conditions

Work conditions are such that significant time will be spent walking, standing, stooping, sitting, assisting with positioning patients, and include some lifting.

Contingencies

Offer contingent upon ability to pass pre-employment drug testing (federal panel), physical exam, background check and motor vehicle report.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages