Clinic Care Aide - Call Center

CO03 Southern Illinois Medical Services NFP; Carbondale (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Southern Illinois Healthcare is seeking a Phlebotomy Technician to join our ambulatory office team. You will collaborate with physicians and the care team to deliver appropriate treatment, collect specimens, and document in the EMR, ensuring accurate information and patient comfort.

The role requires a High School diploma, Current BLS certification, and 1 year of clinical office experience with the ability to perform manual blood pressure.

Qualifications

• High School diploma or equivalent.
• 1 year of clinical office experience preferred.
• Ability to perform manual blood pressure.

Responsibilities

• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• Rooms the patient and documents required and updated clinical information in the EMR following policy and procedures for process.
• Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Skills

Clinical office experience

Manual blood pressure

Customer service experience

Education

High School diploma or equivalent

BLS certification (AHA)

Certified Nurses Aide certification

Job description

Position Summary

• Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

Education

• High School diploma or equivalent.

Licenses and Certification

• Current BLS certification; BLS from American Heart Association (AHA) preferred
• Certified Nurses Aid certification preferred

Experience and Skills

• Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
• Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
• Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation

Commensurate with experience: $18.28 To $27.42

We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.

Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare.

For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free.

For questions or more information about our openings, please email SIH Careers.

SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development.

As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve.

Your future is bright, and we are honored that you chose SIH to be part of your career journey.

The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies.

To access our Benefits Guide/Plan Information, please read the link: http://www.sih.net/careers/benefits.

Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks!