Certified Medical Assistant - Ear, Nose and Throat Clinic

CO03 Southern Illinois Medical Services NFP; Herrin (IL); On-site; USD 27,000 - 40,000; Full time

Job summary

Southern Illinois Healthcare in Illinois seeks a Phlebotomy Technician to support ambulatory care alongside physicians and nursing staff. You will collect specimens, document in EMR, and assist in patient education and care planning.

The role requires a High School diploma or equivalent, current BLS (AHA preferred), and Medical Assisting certification is preferred. Excellent communication and teamwork are essential in this patient‑centered environment.

Qualifications

• High School diploma or equivalent required.
• Current BLS certification; BLS from American Heart Association preferred.
• Certification for Medical Assisting required or preferred.

Responsibilities

• Collaborate with physicians and caregivers to deliver treatment in ambulatory setting.
• Demonstrate accurate documentation in EMR and ensure patient information is up to date.
• Assist in onboarding and education of nursing staff within the department.
• Assist in care navigation and educate patients and families on treatment plans and resources.
• Rooms patients and documents required information in EMR according to policy.

Skills

Phlebotomy

Customer service

Clinical office

EMR documentation

Education

High School diploma or equivalent

BLS certification

Medical assisting certification

Job description

Position Summary

• Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

Education

• High School diploma or equivalent

Licenses and Certification

• Current BLS certification; BLS from American Heart Association (AHA) preferred
• Certification for Medical Assisting required - (NCCT, AAMA, NHA or NAHP preferred)

Experience and Skills

• Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
• Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• Demonstrates critical thinking skills to understand and address patient care needs based on all available facts and information.
• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• Assist in onboarding and continued education of new nursing staff and the nursing team within department.
• Assist in care navigation for patients and their families through education on treatment plan, options, and resources to meet care needs.
• Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
• Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation

Compensation (Commensurate with experience): $19.4 To $29.1

At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare.

For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free.

For questions or more information about our openings, please email SIH Careers.

SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development.

As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve.

Your future is bright, and we are honored that you chose SIH to be part of your career journey.

The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies.

Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks!