Clinic Assistant Specialist (Salisbury, MD) - Veterans Evaluation Services

Maximus; Salisbury, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Maximus is hiring a Clinic Assistant to join our Veterans Evaluation Services (VES) team in Salisbury, MD. The role supports providers and veterans on exam days and requires a solutions-oriented mindset with a caring, patriotic attitude.

Due to contract requirements, only US Citizens or Green Card holders can be considered. The position is full-time, onsite in Salisbury with occasional travel to other clinics and potential weekend shifts. Proficiency in Microsoft Office is preferred.

Qualifications

• HIPAA compliance experience or training preferred.
• Ability to gather forms, documents, and vital signs for evaluations.
• Strong customer service orientation and the ability to create a positive experience.

Responsibilities

• Assist providers and veterans on exam days and help resolve issues.
• Document actions and interactions with veterans and providers.
• Maintain clean exam rooms and clinic stock throughout the day.

Skills

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

General information

Date

Monday, September 14, 2026

City

Salisbury

State

MD

Country

United States

Working time

Full-time

Description & Requirements

Maximus is currently hiring for a Clinic Assistant to join our Veterans Evaluation Services (VES) team in Salisbury, MD. The Clinic Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities

• Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
• Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
• Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
• Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
• Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

• - Ability to work onsite in the Salisbury, MD clinic required.
• - Must be willing and able to travel to other clinics as needed.
• - Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
• - Customer service/hospitality industry experience highly preferred
• - Valid Driver License required (not currently suspended/revoked/expired)
• - Experience in Microsoft Office (Word/Excel/Outlook) highly preferred
• -High School Diploma or GED required.
• -This full-time position requires a 40-hour work week, with travel (including occasional overnight travel) as needed to support regional clinic operations. Flexibility to work overtime as business needs dictate is required.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .