Clinic Assistant

CHIROPRACTIC SOLUTIONS GROUP (LM) PTE. LTD.; New Haven (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

CHIROPRACTIC SOLUTIONS GROUP (LM) PTE. LTD.

seeks a high-caliber individual to provide exceptional service for clients, with a strong focus on communication, a positive attitude, and a desire to grow within the clinic. You will ensure smooth clinic operations, attend to phone, email, and walk-in enquiries, schedule patient appointments, and manage doctors’ daily schedules, payments, petty cash, stock movements, and clinic consumables.

Qualifications

• Strong communication and client service skills.
• Ability to manage schedules and payments.

Responsibilities

• Attend to phone-in, email-in and walk-in enquiries.
• Schedule appointments for patients.
• Manage doctors daily schedule.
• Balance daily sales for clinic/doctor (End of the day closing).
• Assist doctors in the consultation/treatment room.
• Execute and administer New patient orientation with basic health screenings.
• Explain clinic policies and procedures and discuss funding for treatment.

Job description

We are seeking a high caliber individual to provide an exceptional service experience for our clients, with a strong focus on communication, a positive attitude, and a desire to grow.

See to the smooth running of the clinic and provide high level client service and engagement.

• Attend to phone-in, email-in and walk-in enquiries
• Schedule appointment for patients
• Manage doctors daily schedule
• Manage payment, petty cash, stock movements, and clinic consumables
• Balance daily sales for clinic/doctor (End of the day closing)

Patient Care;

• Assist doctors in the consultation/treatment room
• Execute and administer "New patient" procedure (A brief New Patient orientation will be conducted, carry out simple health screenings for the New patient such as bilateral weight exam and posture check).
• Execute and administer "Report of Findings" procedure (prepare x-rays, explain clinic policies and procedures, explain the clinic financial plans to fund their treatment, etc).