Clinic Assistant

MedStar Health; Cockeysville (MD); On-site; USD 24,796 - 40,969; Full time

Job summary

MedStar Health is seeking a Clinic Assistant at their Irving Street, Washington D.C. location. The role demands strong customer service skills and organizational abilities to ensure efficient patient care operations.

Key responsibilities include greeting patients, maintaining treatment areas, handling clinic supplies, and performing various administrative tasks. The ideal candidate should possess a High School Diploma or GED and be ready to obtain BLS certification.

Qualifications

• Must obtain BLS (Basic Life Support) certification through American Heart Association within 3 months of hire.

Responsibilities

• Greets patients and prepares treatment rooms.
• Stocks linens and maintains supply levels.
• Cleans and maintains clinic equipment.
• Performs administrative tasks and schedules.
• Anticipates and communicates potential safety issues.

Skills

Customer service skills

Organizational skills

Detail-oriented

Education

High School Diploma or GED

Job description

About the Job

MedStar Health is looking for a Clinic Assistant to join our team at our Irving Street, Washington D.C. Therapy location! We are looking for someone organized, timely, detail-oriented, and with a friendly attitude who has customer service skills for interacting with patients, including communicating with patients and family members of diverse ages and backgrounds.

As a Clinic Assistant, you will perform a variety of clerical and patient care duties essential to the daily operation. These duties include but are not limited to assisting with medical record operations daily; greeting, registering, and escorting patients; completing set-ups and clean-up for patient care; turning over patient rooms; performing other patient care duties as determined by the therapist.

Primary Duties

• Greets all patients professionally; informs therapist of patient arrival and escorts patient as needed. Prepares treatment rooms and areas for evaluations and treatment. Timely and punctual in addressing the needs and expectations of the therapists and patients. Assists with patient treatment as directed by therapist and/or provides coverage as appropriate and needed. Under close supervision of a therapist may assist with predetermined, well-defined treatment sessions to include but not limited to exercise program, ambulation, transfer activities, balance activities, preparations for a swallowing study.
• Routinely stocks the linen cabinets and maintains appropriate levels of linen. Empties dirty linen hampers as indicated or as requested by supervisor. Maintains all clinical supply par levels according to established levels. Assists in the ordering of new supplies as directed by supervisor. Informs supervisor of patient and clinical system maintenance, workflow, and other clinical processes regularly.
• Follows established policies and procedures for cleaning and maintaining all equipment (mat tables, mats, clinic surfaces, paraffin, modalities, hot pack machine, etc.). Cleans mat tables and all equipment after every use. Assists with ensuring that all equipment is put in its proper place and that the treatment areas and storage rooms are neat and orderly. Reports any broken or missing equipment to supervisor.
• Performs all administrative tasks as assigned. Prepares the schedule for the next day. Adheres to schedules to maintain efficient patient care delivery. Answers telephones as needed with the correct salutation and a smile in voice. Completes other administrative assignments or duties as requested.
• Anticipates any potential safety issues. Recognizes the need for and requests professional assistance with patient's condition changes and communicates effectively with appropriate professional.

Qualifications

• High School Diploma or GED.
• BLS (Basic Life Support) through American Heart Association within 3 months of hire.

This position has a hiring range of USD $18.00 - USD $29.74 /Hr.