Clinic Assistant

Medix Staffing Solutions, Inc.; Beverly Hills (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

Vision benefits

Dental benefits

Job summary

Medix Staffing Solutions, Inc. is seeking a Clinic Assistant for the PACE Center in Beverly Hills, CA. The role combines front desk duties, appointment scheduling, and authorization coordination to support elderly participants.

You will work with RN Clinic Supervisor and clinic staff, manage documentation in the EMR, and arrange home care services and DME to ensure participant needs are met. This position emphasizes compassionate patient support and teamwork.

Qualifications

• High school diploma or equivalent.
• At least one year of experience working with elderly or frail populations.
• Strong front desk, customer service, and organizational skills.
• Knowledge of healthcare authorizations and experience coordinating services.
• Ability to manage phone calls, scheduling, documentation, and multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to work effectively as part of an interdisciplinary healthcare team.
• Patience, empathy, and a compassionate approach to supporting older adults.
• Valid California driver's license.
• Current CPR/BLS and First Aid training, or ability to meet the employer's verification requirements.
• Ability to complete required TB screening and pre-employment health examination.

Responsibilities

• Front Desk & Administrative Support: answer phones, schedule appointments, coordinate inquiries.
• Assist with rooming participants and support clinic staff.
• Order and maintain clinic and home care supplies, and inventory management.
• Review pre-operative checklists for completeness.
• Document participant interactions in EMR.
• Home Care & Authorization Coordination: coordinate home care services and DME with participants and providers.
• Process and enter authorizations into EMR and track services.
• Prepare utilization reports and ensure service delivery is implemented.
• Participant Support & Care Coordination: collaborate with housing staff and leadership to document grievances and ensure continuity of care.
• Participate in IDT and participant council meetings; support QA activities.

Skills

Front desk

Customer service

Organizational skills

Interdisciplinary teamwork

Education

High school diploma

Tools

EMR systems

Scheduling software

Job description

Clinic Assistant (260271) Beverly Hills, California

Salary: USD49920 - USD49920 per year + benefits (healthcare,vision,dental)

Clinic Assistant – PACE CENTER

Position Overview

Medix is seeking a detail-oriented and compassionate Clinic Assistant to support daily clinic operations and coordinate home care services for program participants. This role combines front desk administration, appointment scheduling, authorization coordination, and patient support to help ensure participants receive the services and equipment they need.

The ideal candidate has strong front desk experience, a solid understanding of healthcare authorizations, and a passion for working with the elderly.

Key Responsibilities

Front Desk & Administrative Support

Provide front desk coverage by answering phone calls promptly and professionally.

Coordinate appointment scheduling, faxing, and incoming phone calls, directing inquiries to the appropriate team members.

Assist with rooming participants and support the RN Clinic Supervisor, Clinic Coordinator, and other clinic staff as needed.

Order and maintain clinic and home care supplies, ensuring appropriate inventory and stocking.

Review pre-operative checklists for completeness.

Document participant interactions, services ordered, and relevant information in the electronic medical record (EMR).

Home Care & Authorization Coordination

Coordinate home care services to ensure participants receive quality care that meets their individual needs.

Arrange approved home care hours, durable medical equipment (DME), and home care supplies in collaboration with participants, families, and service providers.

Process and enter authorizations for approved home care services and DME into the EMR.

Track home care services and supplies and prepare utilization reports as needed.

Coordinate service delivery and follow up to help ensure approved services are implemented appropriately.

Participant Support & Care Coordination

Work collaboratively with supportive housing staff to maintain effective communication and continuity of care.

Partner with the Center Manager and Director of Quality and Compliance to document and help resolve participant grievances, appeals, rights violations, and service-related concerns.

Participate in Interdisciplinary Team (IDT) meetings and participant council meetings as assigned.

Support quality assurance activities related to home care services.

Assist with additional clinic responsibilities as needed.

Required Qualifications

High school diploma or equivalent.

At least one year of experience working with elderly or frail populations.

Strong front desk, customer service, and organizational skills.

Knowledge of healthcare authorizations and experience coordinating services.

Ability to manage phone calls, scheduling, documentation, and multiple priorities in a fast-paced environment.

Excellent communication and interpersonal skills, with the ability to work effectively as part of an interdisciplinary healthcare team.

Patience, empathy, and a compassionate approach to supporting older adults.

Valid California driver's license.

Current CPR/BLS and First Aid training, or ability to meet the employer's verification requirements.

Ability to complete required TB screening and pre-employment health examination.

Preferred Qualifications

Previous experience in a PACE program.

Experience working in a clinic, physician's office, or other fast-paced healthcare setting.

Familiarity with electronic medical records, DME authorizations, and home care coordination.