Clincal Informatics Specialist

Turning Stone Resort Casino; City of Oneida (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Turning Stone Resort Casino is seeking a qualified candidate to manage and maintain the clinical and administrative information systems within Health Services. Responsibilities include providing technical support, ensuring system integrity, and acting as the HIPAA Security Officer.

The ideal candidate should have experience with patient management systems and strong communication skills, along with a degree in Information Technology or a related field being preferred. This role offers a unique opportunity in one of New York's top tourist destinations.

Qualifications

• 2–3 years experience maintaining and supporting an integrated patient management system or similar software.
• Previous nursing experience preferred, but not required.

Responsibilities

• Manage and maintain clinical and administrative information systems.
• Provide technical support to staff and update log of issues.
• Ensure system security and manage user access privileges.

Skills

Communication skills

Knowledge of clinical protocols

Training end users

Confidentiality

Education

Associate’s Degree in Information Technology, Health Sciences or related field

Job description

Turning Stone Resort Casino features four hotels with more than 700 rooms, five golf courses, two spas, 21 dining options, a world‑class casino, 1,300‑seat Bingo Hall, cabaret‑style Showroom, 5,000‑seat Event Center, and more than 100,000 sq ft of flexible event and conference space. Exit 33 is now open, featuring The Gig, Tin Rooster, Turquoise Tiger and Lava Dance Club. Our Sportsplex provides indoor golf, racquetball and tennis and a Golf Superstore. One of the top five tourist destinations in New York State, and hosting more than 4.5 million guests a year, the Turning Stone Resort complex has earned AAA Four‑diamond awards for The Lodge and Tower hotels, as well as the Wildflowers restaurant, every year since 2007. The Lodge at Turning Stone was honored by Condé Nast Johansens, one of the world's leading luxury travel authorities, as its "Most Excellent Golf Resort" for the USA and Canada in 2010. And Spas of America named Skana one of the "Top 100 Spas" of 2011.

Job Description

Responsible for the daily operation, maintenance and technical support of clinical, administrative and dental information systems within Health Services.

• Manages and maintains all clinical and administrative information systems utilized by Health Services.
• Provides technical support to Health Services staff; updates and maintains log of technical support issues.
• Maintains system security; monitors system access (both physical and electronic), manages user passwords and access codes, assigns user privileges and takes other measures as appropriate to prevent unauthorized access into the system.
• Maintains, updates and distributes user manuals for all systems packages.
• Assists in the implementation of new software/systems as needed.
• Maintains the integrity, validity, and accuracy of the databases including the RPMS and its applications.
• Serves as the Health Services HIPAA Security Officer, responsible for training all staff on security of the system and processes, and investigates all incident reports.
• Serves as the process owner for all activities related to the availability, integrity, and confidentiality of patient, provider, employee and Health Service business information in compliance with Oneida Indian Nation’s security policies and procedures as well as federal rules and regulations.
• Assists in the development of policies and procedures that relate to information systems applications.
• Creates and generates reports from the system as needed or requested.
• Ensures that data exports and transmissions are completed on a timely basis.
• Ensures that all new users are properly trained on all systems in order to perform their jobs; provides ongoing training to all staff on the efficient use of software applications and when new features are added.
• Ensures that all staff receive notification of computer confidentiality guidelines; obtains employee signatures on applicable confidentiality forms upon hiring and on an annual basis thereafter.
• Adheres to all Oneida Indian Nation Health Services Security and Confidentiality policies and procedures in regards to all daily job functions and receives annual update training regarding each area.
• Performs other duties as assigned.

Qualifications

• Associate’s Degree in Information Technology, Health Sciences or related field preferred, but not required.
• 2–3 years experience maintaining and supporting an integrated patient management system or similar software system in a clinical setting.
• Previous nursing experience preferred, but not required.
• Considerable knowledge of clinical protocols.
• Strong communication skills and previous experience with training end users.
• Ability to maintain strict confidentiality.