Clin Apps Spec - CT

Canon USA & Affiliates; Topeka (KS); On-site; USD 80,000 - 144,000; Full time

Job summary

Canon Medical Systems USA, Inc. seeks a Clin Apps Spec to lead the final implementation and training for CMSU modalities. You will coordinate with doctors, nurses, and technologists to maximize proficiency and satisfaction with CMSU products and services.

The role requires radiologic technology credentials and several years of clinical experience, with authority to manage training plans, communicate with stakeholders, and escalate performance issues as needed.

Qualifications

• 2-year/associate's degree Radiologic Technologist in the specific modality.
• ARRT radiologic technologist certification for the modality being supported.

Responsibilities

• Be the project manager for the final step in the implementation of a CMSU diagnostic imaging modality at each location.
• Develop the training plan and manage the training process for doctors, nurses, and technologists to maximize CMSU product utilization.
• Consult with physicians to optimize work flow, image acquisition, and protocols for customer satisfaction.
• Determine whether the client needs additional training and prepare training as required.
• Maintain contact as the primary clinical contact for CMSU at each facility for follow-up and needs.
• Complete site reports documenting daily training details.
• Provide pre/post communications for internal and external customers.
• Maintain technical and clinical proficiency and diagnose issues affecting system performance and image quality.
• Escalate unresolved issues pertaining to system performance and image quality.
• Collaborate with service engineers as needed.
• Complete alerts and PCR when applicable.
• Provide mid-week updates to Applications Management and local Canon Team.

Skills

Project management

Verbal communication

Written communication

Presentation skills

Teaching experience

Active driver's license

Client liaison

Education

2-year/Associate Radiologic Technologist degree in modality

ARRT radiologic technologist certification (CT / XR / PETCT)

Job description

Clin Apps Spec - CT - req1779

OVERVIEW

This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services.

RESPONSIBILITIES

• Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
• Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
• Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customers satisfaction with CMSU products and services.
• Determine whether client needs additional training or development and preparing additional training as determined by need.
• Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
• Complete site reports documenting the daily training details.
• Provide Pre/Post Communications for both internal and external customers.
• Maintain technical and clinical proficiency.
• Diagnose and resolve problems affecting system performance and image quality.
• Escalate any unresolved issues pertaining to system performance and image quality.
• Work with service engineers as needed.
• Complete Alerts and PCR when applicable.
• Provide mid-week update to Applications Management and local Canon Team.

QUALIFICATIONS

• Excellent project management skills.
• Excellent verbal communication skills.
• Excellent written communications skills.
• Excellent presentation/platform skills.
• Previous teaching experience a plus.
• Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT.
• Must maintain active motor vehicle/driver's license from the state where the specialist resides.
• 2 Year / associate's degree Radiologic Technologist in the specific modality.
• 5 years Clinical experience at a hospital or imaging center
• $80K to $144K DOE

About us!

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.