Clienteling Sales Specialist

Chico's FAS, Inc. - Retail; Clarksville (NJ); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Employee assistance program

Employee discount program

Job summary

Chico's FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer and product-focused sales culture, with MAPS principles at the forefront of a great customer experience and maximum profitability.

The role emphasizes selling skills, merchandise presentation, and omni channel customer engagement. The position involves assisting with replenishment, visual directives, boutique upkeep, and flexible scheduling, including nights and weekends.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• For NJ, must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task.
• Regular attendance and flexible schedule including nights, weekends, and holidays.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
• Promotes MAPS principles and standards and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, including policies on payments, coupons, returns and exchanges, security practices.
• Reinforces buying decisions at checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward program.
• Builds client following through clienteling and wardrobing.
• Keeps current product fit and style assortment for in-store and online.
• Maintains client communication through clienteling tools; Style Connect and Customer Book.
• Supports replenishment activities to keep the store full.
• Assists with locate fulfillment.
• Participates in boutique cleanliness and organization.

Skills

Sales

Customer service

Communication

Technology aptitude

Time management

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer and product-focused sales culture, with MAPS principles at the forefront of a great customer experience and maximum profitability.

The role emphasizes selling skills, merchandise presentation, and omni channel customer engagement. The position involves assisting with replenishment, visual directives, boutique upkeep, and flexible scheduling, including nights and weekends.