Client Systems Technician

MicroTech; Sumter, Northern (SC, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

401k Plan

11 Company-Paid Holidays

Tuition Assistance

Voluntary Benefit Programs

Corporate Discounts

Job summary

MicroTech is seeking a Client Systems Technician to support the CAOC at Shaw AFB. You will install and configure client hardware and software, diagnose issues, and support office automation applications.

The role requires an associate degree or 2+ years in IT hardware support, DoD 8140 DCWF 451, and an active Secret clearance. On-site position with competitive pay and benefits.

Qualifications

• Associate degree in Computer Science or related field, or 2+ years' IT hardware support experience.
• DoD 8140 DCWF 451, Intermediate Level.
• Active Secret clearance or higher is required.

Responsibilities

• Install equipment and connect peripherals.
• Install, configure or delete client software and manage configurations.
• Provide software assistance for standard office applications.
• Support wireless office automation devices.
• Perform initial diagnostics and troubleshooting on client workstations.
• Assist with system installations, patches and security fixes per instructions.

Skills

Secret clearance

DoD 8140 DCWF 451

IT hardware support

Education

Associate degree in Computer Science

2+ years IT hardware support experience

Job description

Overview

MicroTech is seeking a Client Systems Technician in support of the Combined Air Operations Center (CAOC) at Shaw AFB. The CAOC team provides operations and maintenance support to the infrastructure, operations center, and enterprise. Support spans the IT spectrum from end-to-end desktop solutions to the backend core services infrastructure to presentation, application, network, server, hardware, and storage virtualization technologies. The CAOC uses a complex assortment of systems with a mix of unique hardware and software applications and configurations.

Responsibilities

• Install equipment, connect peripherals
• Install, configure or delete client level software, modify software configuration, and perform basic configuration management functions
• Provide software application assistance for commonly used office automation applications purchased from standard Air Force support contracts.
• Support standard wireless office automation devices
• Perform initial client workstation diagnostics and troubleshooting of client workstations assigned to them
• Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions and implement client workstation software patches, security fixes, and service releases according to local instructions

Qualifications

• Associates degree in Computer Science or related field; or 2+ years' of experience in Computer/IT hardware support;
• DoD 8140 DCWF 451, Intermediate Level.
• Must have an active Secret clearance or above

General Information

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well‑earned reputation for best‑in‑class services and solutions using repeatedly proven ISO 9001 Quality Management System, ISO 20000 IT service management, ISO 27001 Information Security Management System, and ITIL® management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone.

Our benefits include:

• Insurance (medical, dental vision)
• Paid Time Off (PTO): 15 days during the first year; 20 days annually after one year of service
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts

MicroTech is an Equal Opportunity/ Affiantcess employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.