Client Systems Administrator / Technician

Navigator Development Group Inc.; Eglin Air Force Base (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Navigator Development Group Inc. is seeking a client systems administrator/technician to support DoD operations at Eglin AFB, FL.

You will be the primary contact for customer technical issues, handling day-to-day admin, patching, and security compliance for IL4/IL6 endpoints and Azure Government workloads. The role requires active DoD Secret clearance with ability to obtain Top Secret, hands-on Windows 11 and Linux administration, and collaboration with cybersecurity teams to maintain DISA

Qualifications

• Currently hold an active DoD Secret clearance and able to obtain Top-Secret.
• Active CompTIA Security+ CE or higher certification.
• Experience installing, administering, patching, and troubleshooting Windows 11 and Linux.
• On-premises Active Directory management experience.
• Familiar with DISA STIGs and endpoint hardening practices.
• Strong communication with military and government personnel.
• Ability to lift and maneuver up to 40 lbs.

Responsibilities

• Serve as the primary technical point of contact for military and DoD personnel.
• Collaborate with network engineering and cybersecurity teams to triage escalations and remediate vulnerabilities.
• Provision, configure, and maintain IL4/IL6 workstations and Azure workloads.
• Build, image, configure, update, and troubleshoot Windows 11 and enterprise Linux environments.
• Manage user accounts and access across on-prem AD and Azure RBAC.
• Apply DISA STIGs and assist in compliance audits and vulnerability remediation.
• Install and maintain workstation hardware and peripherals.

Skills

Windows 11

Linux

Active Directory

Azure Government Cloud

DISA STIGs

Security+ CE

Communication

Education

Bachelor's Degree in IT

Associate Degree in IT

Tools

Azure Government Cloud

KVM switches

CAC readers

Job description

Job Profile: Client Systems Administrator / Technician

Location: Eglin AFB, FL

Schedule: Full Time

Travel: Yes, 10%

Security Clearance: Must currently possess Secret Clearance Level and be able to obtain a Top Secret clearance

Navigator Development Group Inc. is seeking a customer-focused Client Systems Administrator/Technician to support defense operations at Eglin AFB, Florida.

In this role, you will serve as the primary point of contact for customer technical issues, providing direct support to government civilian and military personnel. You will handle day-to-day administration, maintenance, patching, and security compliance for physical workstations across DoD Impact Level 4 (IL4) and Impact Level 6 (IL6) environments, as well as cloud-hosted endpoints and workloads primarily residing in Microsoft Azure Government Cloud.

Primary Responsibilities

• First-Line Customer & End-User Support: Serve as the primary technical point of contact for military and DoD civilian personnel, resolving workstations, operating system, peripheral, and application issues.
• Cross-Functional Collaboration: Partner closely alongside the network engineering and cybersecurity teams to triage escalations, remediate system vulnerabilities, and implement network/system changes.
• Hybrid & Cloud Endpoint Administration: Provision, configure, and maintain physical workstations in IL4/IL6 environments and virtual desktops/workloads hosted in Azure Government Cloud.
• OS Lifecycle & Patching: Build, image, configure, update, and troubleshoot Microsoft Windows 11 and enterprise Linux workstations and client environments.
• Identity & Access Management: Facilitate user account lifecycle events (creation, modifications, role adjustments) across on-premises Active Directory and Azure Government Cloud utilizing basic Azure Role-Based Access Control (RBAC) principles.
• Security & Compliance: Apply and maintain Defense Information Systems Agency Security Technical Implementation Guides (DISA STIGs) on client endpoints and associated applications; assist cybersecurity personnel in routine compliance audits and vulnerability remediation.
• Hardware & Peripherals: Install, configure, and maintain workstation hardware, peripherals (monitors, CAC/smart card readers, KVM switches, printers), and supporting office systems.

Required Qualifications

• Clearance: Must currently hold an active DoD Secret clearance and be capable of obtaining a Top-Secret
• Certification: Must hold an active CompTIA Security+ CE or higher certification.
• Operating Systems: Demonstrated hands-on experience installing, administering, patching, and troubleshooting Windows 11 and Linux
• Active Directory & Identity: Practical experience managing user accounts, access permissions, and organizational units in on-premises Active Directory.
• Security Compliance: Familiarity with DISA STIGs and endpoint security hardening practices.
• Customer Service & Professionalism: Proven communication and interpersonal skills, with the ability to interface professionally and effectively with military and government personnel.
• Physical Requirement: Ability to lift and maneuver computer equipment weighing up to 40 lbs.

Education/Experience

• Bachelor's Degree in an IT-related discipline plus 5 years of related experience,
• Associate Degree in an IT-related discipline plus 7 years of related experience,

Navigator Development Group Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.