Application Administrator (Merchandising Systems)

Navy Lodge; Virginia Beach (VA); On-site; USD 73,000 - 92,000; Full time

Job summary

Navy Exchange in Virginia Beach seeks an Applications Administrator (Merchandising Systems) to support Client Computing software across diverse hardware environments. You will liaise among Helpdesk, database admins, and end-users to ensure smooth operation of identity management, service desk and asset management applications.

Eligible candidates are US citizens with required IA certifications; strong SQL, scripting and web technologies experience is essential to maintain security and

Qualifications

• General Experience: 3 years in administrative/technical work involving management information systems.
• Specialized Experience: 3 years in end-user environments with assets, identity or help desk tools and SQL databases.

Responsibilities

• Installs and configures Client Computing support applications software.
• Manage application parameters for Client Computing Support systems/software.
• Administer incident, problem and change management capabilities to maximize analyst productivity.
• Plan, test, and implement a production database environment.
• Monitor performance and tune parameters for fast query responses.
• Produce documentation including data standards and the data dictionary.
• Obtain reports to check for errors and distinguish among DB, app, and custom issues.
• Troubleshoot issues and coordinate resolutions with other teams.
• Install vendor patches and security updates, and manage major upgrades.
• Maintain compliance with DoD, PCI, PII, and other standards.

Skills

Identity Management

Service Desk

Asset Management

Tools

MS SQL

JavaScript

PHP

IIS

ASP scripting

XML

Visual Basic

HTML scripting

Job description

Job Description - Application Administrator (Merchandising Systems) (260003XC)

Job Description

Job Number:

260003XC

Organization

NEXCOMHQ Pay Range : $72,804 to $92,449 Base upon experience

Job Summary: Serves as Application Administrator for a variety of Client Computing system software applications running on a variety of hardware environments. These applications support the overall user environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system administrators database administrators and functional Client Computing users.

Duties and Responsibilities:

Installs and configures Client Computing support applications software.

• Sets/Manages application parameters for Client Computing Support systems/software.
• Administer incident, problem and change management capabilities that maximize analyst productivity and enhance responsiveness.
• The ability to plan, test, and implement a production database environment.
• Monitoring performance and managing parameters to provide fast query responses to 'front end' users.
• Writing application documentation, including data standards, procedures and definitions for the data dictionary.
• Obtains regular monitoring and processing reports to check for errors, assess/analyze errors, and distinguishes between database, application, and customized application problems.
• Troubleshoots technical Client Computing application problems and coordinates resolution with other support groups.
• Monitor, coordinate, and install vendor provided software patches, security updates, cyclical releases, and major upgrades.
• Maintains security compliancy in accordance with DoD, PCI,PII, and other compliance requirements.
• Knowledge of software development lifecycle.
• Ability to assess if existing architecture can support business and functional requirements.
• Create, design, develop, analyze, test and modify administrative scripts and batch files to automate processes.
• Strong analytical skills and effective problem solving.
• Excellent written / oral communications and interpersonal skills
• Performs-other related duties as assigned.

Incumbents of this position must be U.S. Citizens.

IAT1 jobs:
SECNAV M-5239.2 DoN, Information Assurance (IA) Workforce Manual requires that all incumbents of this position possess, and maintain current, two types of certifications as follows:
IA Certification: One of the following certifications: A+, Network+, Systems Security Certified Practitioner (SSCP) or one of the following higher level certification: Security+, GIAC Security Essentials Certification (GSEC), Security Certified Network

Professional (SCNP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), GIAC Security Expert (GSE), Security Certified Network Architect (SCNA).
NEXCOM preferred certification is Security+

Technical Certification: MCDST, MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680.

Certification must be valid (not expired) as defined by the policy of the certification issuer.
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain the proper certification requirement will result in termination of employment.

This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI).

Qualified candidates must be U.S. Citizens.

GENERAL EXPERIENCE: 3 years experience in administrative, technical work, which demonstrated the ability and aptitudes, required to perform technical or analytical work and coordination involving management information systems.

OR

SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a Business/Information Systems discipline for 3 years general experience.

AND

SPECIALIZED EXPERIENCE: 3 years "total" experience in the following:
At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment; developing scripts, front-ends, and utilities that support End User applications and run on a relational MS SQL database; Web technologies including, Java Script, PHP, IIS, ASP scripting, XML, Visual Basic, and HTML scripting; and experience in defining and writing MS SQL stored queries and events.

IAT1 jobs:
SECNAV M-5239.2 DoN, Information Assurance (IA) Workforce Manual requires that all incumbents of this position possess, and maintain current, two types of certifications as follows:
IA Certification: One of the following certifications: A+, Network+, Systems Security Certified Practitioner (SSCP) or one of the following higher level certification: Security+, GIAC Security Essentials Certification (GSEC), Security Certified Network Professional (SCNP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), GIAC Security Expert (GSE), Security Certified Network Architect (SCNA).
NEXCOM preferred certification is Security+

Technical Certification: MCDST, MCTS Window 8 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 8 Configuration Exam 680.

Certification must be valid (not expired) as defined by the policy of the certification issuer.
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain the proper certification requirement will result in termination of employment.

This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI).