Client Systems Administrator

New Directions Technologies, Inc; Eglin Air Force Base (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

New Directions Technologies, Inc in Florida is seeking a Client Systems Administrator to support the 513 EWS and F-35 Mission Data Reprogramming. The CSA will manage a group of computers across multiple operating systems, troubleshoot desktop issues, and maintain IA posture.

Responsibilities include planning, installing, and configuring software, updating RMF documentation, and generating system security plans. DoD clearance and Security+ certification are required.

Qualifications

• Bachelor's degree or equivalent experience required.
• Active DoD security clearance with ability to obtain higher clearance.
• Experience with desktop support in a DoD/DoDIN environment.
• Familiarity with RMF/SSP/SAR documentation and IA concepts.

Responsibilities

• Resolve desktop issues (network, printer, apps) across a mixed OS environment.
• Support account management, enterprise apps, and peripherals.
• Develop and update RMF documentation including SSPs and SARs.
• Generate artifacts and assist in system security plans.
• Track and manage tickets using an internal system.

Skills

Desktop troubleshooting

IA knowledge

Multi-OS support

Customer support

Education

Bachelor's degree or equivalent experience

Tools

CompTIA Security+ CE

RMF/NIST familiarity

Job description

Client Systems Administrator - ID#:JR-2026-211

Location:

Status:

Full Time

Job Description:

The ideal candidate is a highly motivated and experienced Information Client Systems Administrator (CSA) that will support the 513 EWS and primary mission: F-35 Mission Data Reprogramming.

The CSA candidate will manage the functionality and efficiency of a group of computers running on multiple operating systems of 513th EWS.

Ability to work unsupervised in a fast-paced highly technical area that requires a strong work ethic, a high degree of client systems/desktop troubleshooting experience (specifically, Standard Desktop Client – SDC environment).

Resolving desktop related issues (network connectivity, printer problems, application loading, etc.), and possess a well-rounded server, networking, and IA background.

Develop and regularly update NIST RMF documentation, including System Security Plans (SSPs) and Security Assessment Reports (SARs).

Plan, install, configure, and troubleshoot a variety software product across multiple networks as well as providing support to users in the areas of account management, enterprise applications, desktop applications, and peripherals.

Serving as the organizational expert for client-based issues, provide sound IA guidance as required, and provide support for the DIACAP/RMF process and other IA tasks.

Artifact generation and assisting in the creation of system security plans and other IA-related documents.

Utilize an internal ticketing system to track customer support requests.

Interacting directly with customers to provide solutions that involve the design, development, functional specifications, documentation, and analysis of computer systems and ensure its net-worthiness and suitability to meet dynamic computing demands of the various work centers within the client’s organization.

Artifact generation and creation of system security plans and other IA-related documents

Education and Work Experience Requirements:

8537

Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Bachelor's degree and 1 year of experience OR work experience in lieu of a degree.

Active DoD Secret Level Security Clearance with the ability to obtain a Top Secret.

A current CompTIA Security+ CE certificate or equivalent IAM I certification.